Naledi Mantshule
Pretoria
Summary
Motivated individual with a diverse background in customer-facing roles. Demonstrates strong communication and active listening skills, contributing to team collaboration and problem resolution. Eager to bring enthusiasm and a proactive approach to future opportunities.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Volunteer Youth Worker
Sungardens Hospice
06.2025 - 10.2025
- Sorted and displayed donated clothes, coordinating matching pairs of shoes for better accessibility.
- Priced and organised books alphabetically in the bookshop, enhancing the shopping experience for customers.
- Unpacked boxes of puzzles, counted each piece, and labelled them for easy inventory tracking.
Volunteer Waiter
Spur Woodlands
03.2025 - 08.2025
- Captured and relayed customer orders with precision to ensure timely service
- Communicated order updates to Spur waiter, facilitating smooth service flow
- Delivered food to the correct tables.
- Engaged with customers to identify preferences and enhance satisfaction
Education
Reddford House The Hills
Pretoria, GP 2023 - 2026
Skills
- Volunteer coordination
- Customer engagement
- Problem resolution
- Time management
- Team collaboration
- Communication Skills
- Active listening
- Creativity and innovation
- Self-awareness
- Trustworthiness
- Computer Skills
Languages
English
Proficient
C2
Xhosa
Beginner
A1
Zulu
Elementary
A2
Sotho
Beginner
A1
Timeline
Volunteer Youth Worker
Sungardens Hospice
06.2025 - 10.2025
Volunteer Waiter
Spur Woodlands
03.2025 - 08.2025
Reddford House The Hills
2023 - 2026