Naledi Maila
Quality System Specialist
Midrand
Summary
Dynamic Quality System Specialist with a proven track record at Tiger Brands Head Office, skilled in quality management systems, CAPA management, and supplier standards. Experienced in leading internal BRC audits across logistics warehouses and conducting thorough risk assessments. Demonstrated success in driving continuous improvement and fostering cross-functional collaboration. Known for building strong customer relationships with leading brands such as Nestlé, Kellanova, Tiger Brands, and Clover, enhancing quality and food safety systems. Possesses strong leadership, communication, and compliance skills, consistently upholding high standards and ensuring customer satisfaction. Quality Systems Specialist with considerable experience in optimizing quality management systems and ensuring regulatory compliance. Adept at driving continuous improvement through collaborative team efforts and adaptable to evolving business needs. Core skills include process auditing, root cause analysis, and quality assurance. Known for reliability, strong communication, and results-driven mindset.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Quality System Specialist
Tigerbrands Head Office
01.2025 - Current
- Conducting regular BRC audits to maintain adherence to established quality management system requirements in the logistics/supply chain department
- Served as liaison between manufacturing and logistics/supply chain departments, facilitating communication on product specifications and requirements.
- Provided training on quality systems procedures, fostering a culture of continuous improvement within the organization.
- Implemented risk-based thinking strategies for proactive identification and mitigation of potential issues.
- Weekly and monthly reporting of customer/consumer complaints
- Monthly KPI monitoring
- offer support to logistic warehouses and depots
- weekly NCR reporting from logistic depots with manufacturing units
Quality Assurance Coordinator
Collaborative Packing Solutions
01.2023 - 11.2024
- statistical process control, net content and E-marking as per SANS1841/458
- Evaluation of production per batch prior to final product release by conducting daily sensory
- Production online quality checks
- Weekly foreign body hunts,glass and hard plastic and pest control inspections
- Participate in internal and external audits
- Management and improvement of HACCP system
- Attend and complete monthly QFS meetings
- Track and follow up on CAPA with relevant departments
- Daily lab functions such as solution preparation
- Management of internal laboratory audits
- HPLC, moisture and titration analysis
- Prepare and facilitate daily sensory
- Weekly/monthly Pathogen monitoring tests
- Monitoring cleaning, basic hygiene and housekeeping
- Weekly production line swabbing for micro, salmonella and EB analysis as well as finished goods
- Water and air analysis per 6 months
Quality Intern
Collaborative Packing Solutions
Midrand
01.2022 - 01.2023
- Production line quality and food safety checks
- Hourly OPRPs and CCPs verification
- Conduct hygiene and GMP weekly audits
- Raise and complete NCRs/CARs
- Review and update product specification dossiers as per customer requirements
- Daily verification of production equipment
- Conduct production line changeover
- Daily batch release for over 5 customers
Education
Advanced Diploma - Quality Management
University of Johannesburg
Johannesburg, South Africa 02.2025 - Current
Skills
Accomplishments
- Successfully managed Tiger Brands' depot warehouse for BRC audit preparation, resulting in improvement from a failing grade to an A rating.
- Introduced a food safety culture and organized World Food Safety Day event as a training initiative to drive continuous improvement among employees.
- Held a dual role as Quality Assurer at Collaborative Packing Solutions and Health & Safety Coordinator at sister company Collaborative Blending Solutions.
Soft Skills
Customer centric mindset Analytical thinking
Communication skills Leadership skills
Time management
Certification
Internal Auditing Certificate
References
Patricia Rambau
Go To Market Quality Manager
Tigerbrands Head office
patricia.rambau@tigerbrands.com
082 562 1334
Zanele Sibanda
Quality Manager
Collaborative Packing Solutions
zanele.sibanda@coso.com
078 043 8219
Timeline
Advanced Diploma - Quality Management
University of Johannesburg
02.2025 - Current
Quality System Specialist
Tigerbrands Head Office
01.2025 - Current
Quality Assurance Coordinator
Collaborative Packing Solutions
01.2023 - 11.2024
Quality Intern
Collaborative Packing Solutions
01.2022 - 01.2023
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