Naledi Ammerentia Ratau
Assistant General Manager
Kempton Park
Summary
Naledi Ammerentia Ratau is an aspiring Chief Office Administrative Manager who is about to complete her Bachelor of Commerce in Marketing Management from the University of South Africa and is also enrolled in a Bachelor of Business Management (Scholarship) at BYU-Idaho (United States), expected to graduate on the 18th December 2025. Naledi has more than FIFTEEN (15) years of experience working as an Administrator, Tele-Researcher, Sales and Marketing Manager, and Assistant General Manager. Naledi believes that her hands-on experience, coupled with the growing knowledge she has gained during her studies and fieldwork, prepares her to make a solid contribution in any marketing or administrative-related field. With a solid foundation in marketing, Naledi is always ready to apply her knowledge and abilities to deliver the best results in everything she does while gaining valuable experience and skills to advance in her career. Naledi is a self-motivated, goal-oriented, and driven individual who believes in lifting and empowering others through the knowledge she has acquired and the experiences gained over time.
Overview
8
8
years of professional experience
12145
12145
years of post-secondary education
Work History
Assistant General Manager
Economical Logistics Safety Equipment cc
Kempton Park
03.2020 - Current
- Established a new way to compile delivery notes and reduced queries by almost 90% per month, and more energy was spent on other pressing matters.
- Managed the sales team and ensured the profit margin was in accordance with the set target monthly and which increased the sales by 50% and more people were hired.
- Analyzed sales data and demonstrated how companies can be able to grow in a year and showed at least a profit of 20% increase.
Business Manager
Simon Trailer Parts PTY LTD
Kempton Park
09.2017 - 02.2020
- Trained new employees on Sage Pastel and Invoicing for the effectiveness and promptness of customer requests.
- Performed research for corporate clients and helped the company to be awarded a certificate of professionalism.
- Supervised and managed the extra shift, and targets were reached at all times, and the quality of work was in accordance with the KPIs.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Negotiated favorable terms with suppliers, improving profit margins without sacrificing quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Business Leadership Certificate - Create professional spreadsheets to visualize and solve business problems, Measure the financial and ethical performance of a business by analyzing financial statements and related disclosures, Manage an online-simulated business, focusing on making data-driven management decisions, Learn to lead change within an organization through motivation, organizational design, communication, decision making, and team/group behaviour, Provide marketing insights and recommendations to management using consumer research, consumer segmentation, segment targeting and product positioning, new product development, marketing strategy, branding, pricing, and distribution.
Brigham Young University–Idaho
Rexburg, Idaho08.2025
Applied Associate Generals & Religion Certificate -
Brigham Young University–Idaho
Rexburg, Idaho06.2025
Administrative Assistant Certificate - Office procedures, Office business applications (Microsoft Office), Data entry and record management, Communication and interpersonal skills, Time management and organization, Develop a basic understanding of accounting principles used in office and business settings, Increase professionalism through the application of design principles.
Brigham Young University–Idaho
Rexburg, Idaho04.2025
PathwayConnect Certificate - English language speaking & writing, Online teamwork & collaboration, Leadership & time management, Decision making & problem solving, Mathematical reasoning, Effective communication
BYU–Pathway Worldwide
Rexburg, Idaho04.2022
Commercial Fundamentals Certificate - Understands the Finances and Improve Sales, Improve Communication, Create Effective Social Media Campaigns, Negotiation, Collaboration, Persuasion, and Listening Skills, Create Organizational Spreadsheets
Brigham Young University–Idaho
Rexburg, Idaho12.2022
Business Administration Certificate - Analyze and Solve Business Problems, Create Professional Documents and Spreadsheets, Professional Typography and Visual Media, Productive Time Management and Communication, Efficient Meeting Planning and Records Management, Proficiency in MS Office
Brigham Young University–Idaho
Rexburg, Idaho12.2022
Skills
References
Michelle Moodley
General Manager
+2784 300 1332
+2711 392 1093
References
Available upon request.
Timeline
Assistant General Manager
Economical Logistics Safety Equipment cc
03.2020 - Current
Business Manager
Simon Trailer Parts PTY LTD
09.2017 - 02.2020
Business Leadership Certificate - Create professional spreadsheets to visualize and solve business problems, Measure the financial and ethical performance of a business by analyzing financial statements and related disclosures, Manage an online-simulated business, focusing on making data-driven management decisions, Learn to lead change within an organization through motivation, organizational design, communication, decision making, and team/group behaviour, Provide marketing insights and recommendations to management using consumer research, consumer segmentation, segment targeting and product positioning, new product development, marketing strategy, branding, pricing, and distribution.
Brigham Young University–Idaho
Applied Associate Generals & Religion Certificate -
Brigham Young University–Idaho
Administrative Assistant Certificate - Office procedures, Office business applications (Microsoft Office), Data entry and record management, Communication and interpersonal skills, Time management and organization, Develop a basic understanding of accounting principles used in office and business settings, Increase professionalism through the application of design principles.
Brigham Young University–Idaho
PathwayConnect Certificate - English language speaking & writing, Online teamwork & collaboration, Leadership & time management, Decision making & problem solving, Mathematical reasoning, Effective communication
BYU–Pathway Worldwide
Commercial Fundamentals Certificate - Understands the Finances and Improve Sales, Improve Communication, Create Effective Social Media Campaigns, Negotiation, Collaboration, Persuasion, and Listening Skills, Create Organizational Spreadsheets
Brigham Young University–Idaho
Business Administration Certificate - Analyze and Solve Business Problems, Create Professional Documents and Spreadsheets, Professional Typography and Visual Media, Productive Time Management and Communication, Efficient Meeting Planning and Records Management, Proficiency in MS Office
Brigham Young University–Idaho
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