- English
- Swati
- Zulu
Faithful Mathonsi
National Diploma In Marketing
Mbombela,Mpumalanga
Summary
I am a marketing graduate who Is motivated to contribute to the growth and success of a progressive organization by leveraging my strong interpersonal skills and commitment to excellence, utilizing my adaptability, problem-solving skills, and drive to deliver exceptional results.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
11.2022 - 6 2023
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Increased customer satisfaction with prompt and accurate order taking.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Boosted repeat customer rates by providing friendly and engaging service.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Improved team morale, leading to increased productivity and reduced turnover.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours
Administrator
Fine Bond
03.2021 - 09.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Generated reports detailing findings and recommendations.
Education
High School Diploma -
Tshwane University of Technology
Mbombela 01.2018 - 2021.05
Grade 12 - Science
Ncakini High School
Mbombela 04.2001 -
Skills
Communication Skills
Customer Engagement
Time Management
Teamwork
Leadership
Decision Making
Critical Thinking
Communication Skills
Personal Information
- Date of Birth: 03/12/97
- Gender: Female
- Nationality: South African
References
- Winilewinnie55@gmail.com, Shift Manager, Winnie, McDonald's
- Mayimkhabela@gmail.com, Director of Finance, Mayibongwe, Fine Bond, Ability to multitask
Languages
Timeline
Crew Member
McDonald's
11.2022 - 6 2023
Administrator
Fine Bond
03.2021 - 09.2021
High School Diploma -
Tshwane University of Technology
01.2018 - 2021.05
Grade 12 - Science
Ncakini High School
04.2001 -
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