Nafiza Abdul Habib

• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Established and cultivated solid business relationships with new or existing customers.
• Evaluated performance against goals and implemented appropriate development plans.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Communicated product quality and market comparisons by creating sales presentations.
• Built relationships with customers and community to establish long-term business growth.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Managed accounts to retain existing relationships and grow share of business.
• Implemented systems and procedures to increase sales.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Facilitated business by implementing practical networking techniques.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

• Resolved customer concerns with positive approach and constructive strategies.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Complied with health and safety codes to protect staff and customers.
• Operated cash registers and processed payments accurately.
• Created appealing displays to showcase products in bakery.
• Maintained accurate inventory of baking supplies and ingredients.
• Operated and maintained bakery equipment, including ovens and mixers.
• Managed customer service operations, including taking orders and resolving complaints.
• Analyzed customer preferences to design and create tailored products.
• Trained and supervised new employees on bakery operations and procedures.
• Produced consistently high-quality baked goods for customers.
• Assisted in planning and running promotional events and campaigns.
• Developed recipes for new products and improved existing recipes.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Coordinated food deliveries to guarantee timely arrival of supplies.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Cleaned and maintained kitchen equipment and oven.
• Managed display cases to verify freshness and attractiveness of products.
• Followed food safety standards when handling ingredients.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Prepared dough for variety of pastries, cakes and breads.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Packaged finished products for sale.
• Cut and shaped dough for pies, rolls and other pastries.
• Replenished bakery items in display cases.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Decorated cakes, cupcakes and other pastries according to customer requests.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Prepared frostings and other toppings for cakes and pastries.
• Determined baking times for various items.
• Processed customer orders and payment transactions.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Monitored temperatures of ovens, proof boxes and other equipment.
• Trained new employees on bakery methods and procedures.

• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Prepared sales presentations for clients showing success and credibility of products.
• Built relationships with customers and community to establish long-term business growth.
• Cultivated interpersonal skills by building positive relationships with others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Excellent communication skills, both verbal and written.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered services to customer locations within specific timeframes.
• Learned and adapted quickly to new technology and software applications.
• Resolved problems, improved operations and provided exceptional service.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Gained extensive knowledge in data entry, analysis and reporting.
• Self-motivated, with a strong sense of personal responsibility.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Developed strong communication and organizational skills through working on group projects.
• Applied effective time management techniques to meet tight deadlines.

experts

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Planned and implemented integrated lessons to meet national standards.
Graded and evaluated student assignments, papers, and course work.
Participated in parent teacher conference to discuss developments of students and increase support.
Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Developed and administered tests for students to measure academic proficiency and understanding.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Helped students explore concepts with engaging, learning-focused activities.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

experts

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Planned and implemented integrated lessons to meet national standards.
Graded and evaluated student assignments, papers, and course work.
Participated in parent teacher conference to discuss developments of students and increase support.
Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Developed and administered tests for students to measure academic proficiency and understanding.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Helped students explore concepts with engaging, learning-focused activities.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Planned and implemented integrated lessons to meet national standards.
• Graded and evaluated student assignments, papers, and course work.
• Participated in parent teacher conference to discuss developments of students and increase support.
• Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
• Developed and administered tests for students to measure academic proficiency and understanding.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Participated in department meetings to provide input to colleagues about student achievement and improvement.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Increased educational expertise and knowledge by participating in instructor-oriented workshops.
• Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
• Designed detailed learning plans for struggling students based on test, homework and assignment records.
• Improved students' analytical skills by introducing state-of-the-art computer program technologies.
• Helped students explore concepts with engaging, learning-focused activities.
• Scheduled conferences with parents to discuss students' progress and classroom behavior.
• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
• Fostered student curiosity and interest through creative hands-on activities.
• Created and developed lesson plans to meet students' academic needs.
• Boosted cultural awareness by incorporating children's literature from world cultures.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Developed and implemented classroom routines to address varying student needs.

• Managed day-to-day business operations.
• Evaluated suppliers to maintain cost controls and improve operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Discovered areas of improvement by generating quarterly operational and sales reports.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Established foundational processes for business operations.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Onboarded new employees with training and new hire documentation.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.

Receptionist

Medical aid approval

Customer service

Stock order

Accounts

• Learned and adapted quickly to new technology and software applications.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Understood FAA, TSA and airport regulations and verified compliance.
• Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
• Attended and completed required online and in-person training and mentored newer agents in advanced roles.
• Facilitated optimal seating arrangements to maintain compliance standards.
• Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
• Guided and directed passengers during emergency situations to minimize impact of event and protect passengers and crew members.
• Provided customers with information on routes, timetables or concourses.
• Assisted students with safe and orderly boarding and exiting of vehicle.
• Answered questions regarding flight schedules, travel routes and arrival times.
• Built and strengthened student, teacher and family relationships.
• Optimized seating arrangements based on changing circumstances and passenger makeup.
• Provided boarding assistance to elderly, sick or injured people.
• Partnered with transportation operators to keep bus routes moving on time.
• Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.
• Responded to transportation questions and requests for information from children and parents.
• Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.
• Explained rules to passengers and helped correctly transfer between lines.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Delivered services to customer locations within specific timeframes.
• Demonstrated leadership skills in managing projects from concept to completion.
• Provided professional services and support in a dynamic work environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Cultivated interpersonal skills by building positive relationships with others.
• Strengthened communication skills through regular interactions with others.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.