Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Nadine Pillay

ESL Teacher
Gauteng
Nadine Pillay

Summary

Dear Hiring Manager,

I am a Communicative ESL Teacher possessing solid time management, multitasking and record keeping skills. Creates entertaining and innovative lesson plans, maintains current and accurate records and modifies instructional resources to meet needs of each student. Comfortable using modern teaching methods such as e-learning and team learning. I am an energetic and experienced in teaching children from diverse range of cultures and ethnic backgrounds. Over 3 years of classroom experience at elementary and middle school levels. Excellent record of achieving reading, writing and speaking functions in student performance within set goal periods.

I'm a hard worker with integrity and target driven as well as goal orientated.

I'm excellent in communicating over the phone and problem solving on the spot.

I'm great at following procedure and protocol and dealing with new customers and creating long lived client relationships.

I would be honored to be part of your company and look forward to an interview with you.

with warm regards, Nadine Pillay

Overview

10
years of professional experience

Work History

Palfish

Online ESL Teacher
02.2021 - Current

Job overview

  • Promoted critical thinking skills by designing problem-based learning tasks that required students to analyze, synthesize, and evaluate information from various sources.
  • Supported special needs students with tailored instruction plans, ensuring their full inclusion in the learning process while addressing individual strengths and weaknesses.
  • Enhanced cultural understanding among students with diverse backgrounds through the incorporation of global literature and multimedia resources.
  • Increased student motivation and participation by implementing a rewards system based on individual progress and effort.
  • Strengthened overall class performance by regularly assessing student progress using both formative and summative assessments to adjust instructional strategies accordingly.
  • Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
  • Assisted in reducing classroom disruptions and behavioral issues by implementing clear expectations, consequences, and positive reinforcement strategies.
  • Bolstered ESL learners'' confidence in speaking English through one-on-one coaching sessions focused on pronunciation practice and conversational fluency.
  • Adapted teaching methods according to each student''s unique learning style, leading to improved retention rates and higher test scores.
  • Improved student communication skills by incorporating interactive group activities and role-playing exercises.
  • Developed strong rapport with parents by maintaining open lines of communication regarding their child''s academic progress, challenges, and successes.
  • Streamlined administrative tasks such as grading assignments, recording attendance data, updating online platforms, resulting in increased efficiency during classroom time.
  • Wrote, prepared and submitted weekly lesson plans and created and designed homework, quizzes and exams to test abilities.
  • Participated actively in course discussions, promoting students to participate and interact with one another.
  • Communicated with students using TPR and AR Tools for online learning platforms, webcams and headphones.
  • Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.

Bidvest Car Rental

National Claims Facilitator
04.2017 - 09.2020

Job overview

  • Advanced internal staff development through the creation of tailored workshops addressing specific company-wide challenges or goals.
  • Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Reporting of all claims lodged monthly from every region in South Africa
  • Statistical data provided and checked on monthly basis of +-1500 claims
  • Various Recon checks and balancing of our department National claims register
  • Third party claim allocations and investigations
  • Stolen claim allocations and investigations with risk department
  • Written off vehicle claim allocation and investigations with risk department
  • Self-insured claim allocation, filling, invoicing, investigating.
  • Ensuring all reporting is done accurately and efficiently in order for statistics to be reported to executives
  • Inquiries with external and internal individuals on a daily basis
  • Ensuring closing off dates are reported timelessly
  • Office management
  • Team-building activities and bringing a positive impact/Attitude to the team
  • Motivating team to get the job done in the face of setbacks
  • Cost cutting and digitizing processes to save company money where possible

Coles Insurance-CCI

Inbound Team Leader
12.2014 - 08.2016

Job overview

  • Optimized resource allocation to maximize overall team output while minimizing costs.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
  • Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Implemented employee recognition programs that boosted morale and increased retention rates within the team.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.

Alexanderforbes

HomeLoan Administrator
10.2013 - 10.2014

Job overview

  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Enhanced internal communication by maintaining a centralized information hub accessible to all staff members.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Collected, validated, and distributed information to employees.
  • Entered and maintained departmental records in company database.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Maintained personnel records and updated internal databases to support document management.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Generated reports to suggest corrective actions and process improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained database systems to track and analyze operational data.

Education

ICB
Online Learning Platform

Bachelor of Accountancy from Financial Accounting
04.2001

University Overview

Teaching English As A Foreign Language (TEFL)
China

Certificate from English-as-a-Second-Language Education
04.2001

University Overview

Learning Box
Umhlanga, Durban, KwazuluNatal

Certification from Insurance And Risk Management
04.2001

University Overview

Cisco Academy
Midrand, Gauteng

Certification from Microsoft Office And P.C Basics
04.2001

University Overview

VSS
Verulam, Durban. Kwazulunatal

High School Diploma
04.2001

University Overview

Skills

Online Teaching

Error Correction

Interactive Learning

Cross-cultural communication

Individualized Learning

Professional Development

Teaching strategies

Learning Management Systems

Writing instruction

Cultural immersion

Curriculum Implementation

Student Engagement

Reading Comprehension

Video Conferencing

Student Motivation

Speaking Practice

Fluency Development

Engagement Techniques

Teaching English

Vocabulary building

Patience and Empathy

Virtual Classroom Tools

Feedback provision

Digital Whiteboards

Self-reflection

Online Collaboration

Pronunciation coaching

Reporting Requirements

Testing and grading

Individual Instruction

Classroom Management

Personalized Instruction

Test methods knowledge

Group Discussions

Interactive Teaching

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Online ESL Teacher
Palfish
02.2021 - Current
National Claims Facilitator
Bidvest Car Rental
04.2017 - 09.2020
Inbound Team Leader
Coles Insurance-CCI
12.2014 - 08.2016
HomeLoan Administrator
Alexanderforbes
10.2013 - 10.2014
ICB
Bachelor of Accountancy from Financial Accounting
04.2001
Teaching English As A Foreign Language (TEFL)
Certificate from English-as-a-Second-Language Education
04.2001
Learning Box
Certification from Insurance And Risk Management
04.2001
Cisco Academy
Certification from Microsoft Office And P.C Basics
04.2001
VSS
High School Diploma
04.2001

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Nadine PillayESL Teacher