Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Nadia Laidoo

Administrator
Cape Town
Nadia Laidoo

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

7
years of professional experience
1
Certification
2
Languages

Work History

Agrico )Pty) Ltd

Administrator
12.2018 - Current

Job overview

  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • As a Debtors clerk I work with the companies bank statements and make sure that I allocated all the daily payments to our customers accounts.
  • Allocate and re-allocate payments to the correct account if loaded incorrectly.
  • Provide new updated statement to our customers after payments has been loaded.
  • Maintained personnel records and updated internal databases to support document management.
  • Follow up on all outstanding payments.
  • Create spreadsheets to keep myself on track with all the follow-up`s that need to be done.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Handel all queries and refer the client to the correct person or branch for the query to be completed.
  • Keep myself calm and maintain professional if dealing with a unhappy client, try to resolve the problem as fast as I can.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Willing to work overtime, if needed
  • Eager to perform on my best with all my tasks

Agrico (Pty) Ltd

General Worker
05.2017 - 11.2018

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed quality checks on products and materials to identify any defects.
  • Read work orders to determine work assignments and equipment and materials needed.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.

Education

Bellville South Secondary Hight School
Bellville South

High School Diploma
04.2001

Skills

    Customer Service

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Certification

Computer training

Interests

History of Egyptian mummies

Learning new languages

Timeline

Administrator

Agrico )Pty) Ltd
12.2018 - Current

General Worker

Agrico (Pty) Ltd
05.2017 - 11.2018

Computer training

11-2016

Bellville South Secondary Hight School

High School Diploma
04.2001
Nadia LaidooAdministrator