Youth Development
Nadia Groenewald
Receptionist
Greyton
Summary
Spirited and committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
6
6
years of professional experience
Work History
Coaching Assistant
Uitkyk Primary School
Greyton
04.2024 - Current
- Collaborated with other coaching staff to share best practices, fostering through culture of continuous improvement within sports program.
- Implemented data-driven approach monitoring player stats analyzing trends using insights inform coaching decisions.
- Improved team cohesion through facilitating team-building exercises and activities.
- Maintained safe and organized practice environment, ensuring all equipment was properly set up and stored.
- Facilitated pre-and post-game meetings to discuss strategy, review performance, and provide constructive feedback to players.
- Assisted head coach in developing comprehensive training plans for various sports teams
Waitress
Abbey Rose Restuarant
Greyton
02.2024 - Current
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Receptionist
De Oude Pastorie Clinic
Greyton
01.2023 - 02.2024
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Handled sensitive information with discretion while maintaining strict confidentiality standards
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
Cashier Assistant
Vigne Pharmacy
Greyton
04.2018 - 11.2022
- Addressed customer complaints effectively, promoting positive resolutions in timely manner.
- Implemented proper opening/closing procedures for checkout area, ensuring security measures were followed consistently.
- Assisted with restocking shelves and inventory management to keep store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Contributed to increased sales by offering relevant product suggestions during checkout interactions.
- Handled high-pressure situations effectively during peak hours while maintaining professional demeanor towards customers and colleagues.
- Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
- Reduced wait times for customers by quickly processing transactions and maintaining organized work area.
Education
Some College (No Degree) - Ecd
Emil Weder Secondary
Genadendal, South Africa 06.2024 - Current
Skills
Motivational Techniques
Additional Information
I am reliable trustworthy and hardworking individual.
Interests
Timeline
Some College (No Degree) - Ecd
Emil Weder Secondary
06.2024 - Current
Coaching Assistant
Uitkyk Primary School
04.2024 - Current
Waitress
Abbey Rose Restuarant
02.2024 - Current
Receptionist
De Oude Pastorie Clinic
01.2023 - 02.2024
Cashier Assistant
Vigne Pharmacy
04.2018 - 11.2022
Similar Profiles
Shannon BowlesShannon Bowles
CRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary SchoolCRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary School
Christie CorbettChristie Corbett
Casual Relief Teacher at Good Shepherd Lutheran School, Immanuel Primary School, Brighton Primary School, Linden Park PrimaryCasual Relief Teacher at Good Shepherd Lutheran School, Immanuel Primary School, Brighton Primary School, Linden Park Primary
Ruby PalmesRuby Palmes
Student Learning Support Officer at South Strathfield Primary School & Marrickville Public Primary SchoolStudent Learning Support Officer at South Strathfield Primary School & Marrickville Public Primary School
Antonious SloanAntonious Sloan
Coaching Assistant at Palmetto High SchoolCoaching Assistant at Palmetto High School
Tyler DavisTyler Davis
Coaching Assistant at Fast Pace Track ClubCoaching Assistant at Fast Pace Track Club