Nadia van Niekerk

A dynamic and results-driven Branch Manager with a strong sales background, responsible for overseeing daily operations while actively driving revenue growth. Skilled in team leadership, customer relationship management, and strategic planning, ensuring both operational efficiency and sales performance. Balances managerial duties with hands-on sales efforts, building client relationships, negotiating deals, and identifying market opportunities. Committed to achieving business goals by fostering a high-performance team and delivering exceptional customer service.

Managed donor engagement, fundraising, and stewardship for a baby’s home and anti-human trafficking programme. Built and maintained relationships with donors, coordinated fundraising campaigns, and ensured transparent reporting on fund utilization. Developed outreach strategies to increase support and awareness for the cause.

Hybrid Sales Representative

On Trade Responsibilities:

Listing our portfolio of products at as many on consumption venues as possible.

Signing up new customers.

Planning events.

Creating agreements with venues to pour our brands.

Completing feedback forms after events to determine ROI

Visiting a minimum of 12 customers per day.

Off Trade Responsibilities:

Setting up branding in the bottle stores for campaigns.

Creating displays in store.

Implementing ideas to increase sales.

Monitor pricing of products in store.

Making sure our products are at eye level and with sufficient facings.

Listing new brands at the stores.

Placing orders for the customer.

Nail Technician:

I completed my Bio Sculpture nail course in 2010.

I do gel applications as well as acrylic.

Nail art course completed in 2016.

Laser hair removal:

I performed the laser hair removal procedures on clients who wanted to permanently remove body hair.

My duties as floor manager included:

General reception duties.

Controlling cash-ups.

Managing customer complaints.

Creating staff duty rosters.

Monitoring clock-in and clock-out of staff.

Processing leave applications.

Completing new employee forms.

Monthly stock takes.

Opening and closing of store.

Interviewing new possible employees.

General assisting at events.

Call centre agent selling added medical cover.

Nail Technician, Fashion Designer and Make-up Artist

Duties & Responsibilities:

Marketing the business

Stock take

Stock purchases

Basic bookkeeping

Being a nail technician at the salon

Doing makeup at weddings for clients - Kryolan

Designing and constructing garments for clients

Duties & Responsibilities:

I was responsible for answering the phone and getting the messages to the right people.

I had to do the bed bookings for the patients that came in and if there was a miscommunication, I had to do bed changes.

People with infections had to be booked in certain rooms where they can’t endanger other patients.

I also had to work with enquiries from patient’s families who were usually worried and uninformed.

Allowing access to the ward was another responsibility as there were specific visiting hours due to security and health reasons.

I had to do the patient complaints and compliments every night and write a report to the unit manager. Making sure the patients all had food and water was also one of the responsibilities.

Filing and making sure there were enough stickers and forms for the night staff to work with, were also an important duty.

At the end of my shift, I had to collect the medicine trolley for the ward from the hospital pharmacy.

Retrieving files from archives.

Completing daily statistics.

General administration.

Personal Assistant

Duties & Responsibilities:

I worked at Nashua being Juan Smith’s PA (Cheetah and SA Rugby player), making sure his diary was up to date and phoning potential clients.

I made appointments so that he could go and close deals with potential clients.

I was also in charge of answering the phone and making coffee. I resigned to start my studies at VICOFS

Duties & Responsibilities:

As a stock controller I was in charge of booking stock in and out of the warehouse daily.

I had to do stock counting every month and also order new stock that was needed. The program we used was Syspro. I was also in charge of the parcels that came in and out via courier companies.

I had to know health and safety as it was a job that had the potential of getting yourself or others hurt.

I also did basic administration like answering phones, filing and helping out where needed.