Naasir Abrahams
Cape Town
Summary
Specialties: Face-to-face sales, customer relations, new business development, team management, recruitment, digitization, Academic Prescribed Books, and Academic Books in general. Resourceful BDM/Country Manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets.
Overview
11
11
years of professional experience
Work History
Country Manager
Perlego
02.2020 - Current
- Led a successful launch of new products in local markets, driving revenue growth and brand recognition.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Managed budgets, financial planning, and forecasting to optimize profitability for country operations.
- Expanded client base by setting up in-person meetings in Africa + Middle East and telephoning marketing decision-makers and agencies.
- Achieved revenue targets through proactive client engagement strategies that fostered long-term relationships with customers.
- Increased market share by developing and implementing effective sales strategies.
- Developed and maintained relationships with customers and suppliers through account development.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Negotiated contracts with key stakeholders, resulting in favorable terms for company and long-term partnerships.
- Identified business development challenges and customer concerns for proactive resolution.
- Established robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Aligned sales objectives with overarching company goals by collaborating closely with senior management on strategy development.
- Set and achieved company defined sales goals.
Business Development Executive
VitalSource
07.2017 - 02.2020
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Enhanced the store''s online presence by maintaining an engaging website and active social media accounts, increasing visibility and attracting new customers.
- Established partnerships with local schools, libraries, and community organizations to promote literacy initiatives and drive sales opportunities.
Training and Channel Coordinator
Oxford University Press
04.2015 - 06.2017
- Trained new hires to perform cross-training exercises with experienced workers.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Academic Book Buyer
MIH
08.2013 - 03.2015
- Managed inventory levels effectively, reducing excess stock and minimizing instances of out-of-stock items.
- Enhanced the store''s online presence by maintaining an engaging website and active social media accounts, increasing visibility and attracting new customers.
- Established partnerships with local schools, libraries, and community organizations to promote literacy initiatives and drive sales opportunities.
- Monitored online sales channels closely for potential growth opportunities within the digital marketplace environment.
- Developed strong relationships with publishers and distributors, negotiating favorable terms for bulk orders.
- Increased customer satisfaction by providing personalized book recommendations based on clients'' preferences and interests.
- Analyzed sales data to identify trends and make informed purchasing decisions that maximized profits.
- Collaborated with marketing team to create promotional materials showcasing popular titles and special offers.
- Handled customer inquiries promptly and professionally, resolving any issues related to returns or order discrepancies efficiently.
- Optimized merchandising displays to highlight bestsellers, seasonal themes, or specific genres, enticing customers to browse further selections.
Education
Diploma - Travel and Tourism
College of Travel And Tourism
Cape Town 01.1998
Matric - Matric
Rocklands High
Cape Town 01.1996
Skills
New Business Development
Strategy
Recruiting
Affiliate operations
Strategic Planning
Sales management
Budget Management
Vendor Relationship Management
Market development
E-commerce strategy
Personal Information
Title: Country Manager
Soccer, Rugby, Cricket
Social player, love playing sports parting with my boys
Languages
afrikaans
Intermediate (B1)
Timeline
Country Manager
Perlego
02.2020 - Current
Business Development Executive
VitalSource
07.2017 - 02.2020
Training and Channel Coordinator
Oxford University Press
04.2015 - 06.2017
Academic Book Buyer
MIH
08.2013 - 03.2015
Diploma - Travel and Tourism
College of Travel And Tourism
Matric - Matric
Rocklands High
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