NAANE OLEBILE
Rustenburg
Summary
Proven Cashier at BetfredSA, adept in cash handling and customer relations, significantly enhanced customer satisfaction and loyalty through efficient transactions and professional service. Excelled in cash drawer management and fostering repeat business, demonstrating a keen ability to address customer needs and boost sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
BetfredSA
Zeerust
09.2023 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor Of Administrative Studies - Organisational Psychology
North West University
Mafikeng Skills
Product knowledge
Cash Handling
Drawer management
Cash drawer management
Sales expertise
Customer Relations
Refund handling
Coaching and mentoring
Cash register operation
Product restocking
Currency counting
Refunds and exchanges
Identification checks
Records Maintenance
Product and service sales
Certification
Fire fighting techniques certification
Timeline
Cashier
BetfredSA
09.2023 - 08.2024
Bachelor Of Administrative Studies - Organisational Psychology
North West University