Mzwandile Ntlantsana

• Checking out for customers
• Rate shop for customers i.e. quotation for cars
• Reservations for customers
• Checking cars for customers before renting out for damages
• In addition have knowledge in Wizard/502 screen
• Problem solving and handling conflict
• Rental counter and termination duties
• General administration
• Asset control and fleet control

Reference: Sharon Thabane

Position: Supervisor (Checkouts)

Cell phone number: 071 970 6622

• Delivering the Avis promise to our Customers and representing the brand
• through continuous Avis Ambassadorship.
• All rental transaction
• Asset control and fleet control
• Termination and rental counter duties
• General administration
• Meet and Greet customers
• Check vehicles with customers for damages

Reference: Eugene Keaner

Position: Supervisor (Termination)

Cell phone number: 021 927 8800

• Loan applications
• Consolidation applications
• Financially educate our client in order for them to be financial free
• Resolve client’s problems with regard to their application
• Make outbound and inbound calls
• Debt collections
• Offer hospital plans and policy secure loan
• Offer death, disability and retrenchment covers
• Scoring in order to see whether client qualifies for personal loans
• Offer insurance
• Funeral death / savings / retirement claims
• Change of ownership
• Changing of agreement
• Surrender of the policy
• Disinvestment of the policy
• Disability/illness benefit claim
• Retrenchment claims
• Part surrender of the policy
• Maintenance order claims

Reference: Misiwe Bangani

Position: Team Leader

Cell phone number: 083 879 0156

• Insure the store targets are continuously met and / or exceeded
• Make sure staffs are adequately trained and motivated to sell
• Work with Business Manager to come up with new and innovative ways to create sales from customers in and around the surrounding arrears
• Opening and closing of store
• Manage store agents effectively
• Ensure that the staff and store looks immaculate
• Responsible for the daily reporting with Business Manager from store to Senior Branch Manger
• Ensure admin and filling is always done in accordance with Telkom

procedures

• Taking charge as manager to assist customers to ensure customer

satisfaction.

Reference: Angelo De Villiers

Position: Manager

Cell phone number: 061 418 0150

• Woking on OMS and Dealerweb
• Credit vetting, Activating and management of customer account ordering
• Transfer, accountable for cash and stock, customer satisfaction and sales
• Register customers who want to apply for a contract phone
• Check on the system for Account balance of the Contract and airtime

Reference: Angelo De Villiers

Position: Manager

Cell phone number: 061 418 0150