Cwayita Mtati

General administration

• Provide administration support and personal assistance to the Strategy & Planning office
• Manage internal and external stakeholder interactions
• Maintain a highly effective document flow and filing system
• Provide logistics support for travel arrangements in the directorate.
• Arrange and coordinate meetings for the directorate
• Support and coordinate Executive management strategy pre-planning and planning sessions,
• Consolidate quarterly reports for the Chief Directorate
• Coordinate strategic management quarterly review meetings - from meeting invitation, to writing and distributing minutes for all meetings

Supply Chain Management activities:

• Facilitate the procurement of goods and services and track progress until purchase order generation
• Receive all requisitions that have invoices and the services have been rendered

Administration of Directorate budget:

• Coordinate all documents that relate to directorate's budget
• Assist the Director in determining funding requirements
• Compile adjustment estimates, do cash flows and projections for the unit for verification and approval by the Director and Chief Director
• Keep records of expenditure and alerts the manager of over and under expenditure
• Check and correlates BAS reports to ensure that expenditure is allocated correctly
• Compile monthly In-Year Monitoring (IYM) reports for the directorate
• Consolidate the IYM for the Chief Directorate (Strategic Management, Communications, HOD's office, ICT Management.)
• Leave Management: Manage leave and attendance register for the unit
• Consolidate monthly leave report (Electronic leave management and Attendance register) and submit to Human Resource.
• Prepare procurement commitments for strategic documents, annual performance and operational plans.

• Provide all administrative support
• Answer all incoming and outgoing calls
• Organizing meetings and scheduling appointments
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Provide logistics for the office
• Maintain a clean working environment
• Do quotations and tender documents
• Handling incoming and outgoing correspondence
• Responsible for ordering and taking inventory of office supplies, furniture, and appliances;
• Overseeing the operation of office equipment such as printers, fax machines, and phone systems.

• Provide all administrative support
• Answer incoming and outgoing calls
• Managing clerical and other administrative staff
• Organizing, arranging and coordinating meetings
• Do quotations whenever there is a request of Security Services from a client
• Prepare tender documents when there is an advertised tender for Provisioning of Security Services and Provisioning of Cleaning Services
• Ensuring employee's appropriate use of sick leave and annual leave
• Help employees address and resolve concerns and complaints
• Address performance problems through corrective actions
• Do Salary spreadsheet for employees
• Register new employees on UTF and PSlRA.

• Provide all administrative support
• Switchboard operator
• Responsible for filing all the invoices and credit notes
• Sort out incoming and outgoing mail
• Responsible for telesales
• Do cash sale invoices
• Do month end reconciliations.

• Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
• Deal with patient's complaints by telephone or electronically
• Respond to patient's enquiries
• Obtain relevant information to handle complaints and enquiries
• Escalate complaints that need the attention of the superiors