Mziyanda Jilingisi
Senior Admin Officer
Port Elizabeth,Eastern Cape
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Senior Administration Officer
Department of Health
01.2008 - Current
- Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
- Collaborated with key stakeholders to identify and deliver quality enhancements.
- Represented company at internal and external forums and committees for effective corporate communication and collaboration.
- Partnered with HR to implement and monitor policies and procedures and recommend changes.
- Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
- Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions.
- Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
- Developed and maintained productive relationships with internal and external stakeholders to support increased business.
- Supported CEO on financial management and acted as first point of contact for budget holders.
- Oversaw office renovations, coordinating with contractors to minimize disruptions to daily operations.
- Coordinated IT support services for the office, addressing technical issues promptly while minimizing downtime for employees.
- Assisted in the recruitment process by reviewing resumes, conducting interviews, and providing recommendations for hiring decisions.
- Maintained accurate records for all staff members including performance evaluations, leave requests, and timesheets.
- Implemented a document management system to streamline information retrieval and reduce paper waste.
- Managed multiple high-priority projects simultaneously, ensuring timely completion within budget constraints.
Administrative Officer
Eastern Cape Liquor Board
09.2006 - 12.2007
- Created, prepared, and delivered reports to various departments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Administrative Clerk
South African Police Service
03.2005 - 08.2006
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Education
Public Administration And Management Diploma
University of South Africa
Port Elizabeth, South Africa 04.2001 -
Skills
Organizational Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Afrikaans
Elementary (A2)
Xhosa
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Paid sick leaveCareer advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsTimeline
Senior Administration Officer
Department of Health
01.2008 - Current
Administrative Officer
Eastern Cape Liquor Board
09.2006 - 12.2007
Administrative Clerk
South African Police Service
03.2005 - 08.2006
Public Administration And Management Diploma
University of South Africa
04.2001 -
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