Mzigaeza Thomas Msimanga

• Supported the implementation of new technology within the team, streamlining processes for quicker incident resolution.
• Collaborated closely with management to address potential security threats and develop appropriate action plans.
• Maintained strong presence in high-risk locations to reduce theft and vandalism.
• Responded swiftly to emergency situations, providing immediate assistance and coordinating with relevant authorities.
• Improved communication between team members by implementing a standardized reporting system for all Response Officers.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Conducted preliminary investigations at scenes of major crimes.
• Apprehended offenders and conducted interviews and interrogations.
• Managed access control systems, ensuring that only authorized individuals were granted access to restricted areas.
• Evaluated and adjusted security measures based on regular assessments of potential threats, maintaining a safe environment for all.
• Enhanced security measures by conducting thorough and consistent patrols of assigned areas.
• Maintained accurate records of all incidents, actions taken, and follow-up measures required.
• Contributed to team success through active participation in meetings, sharing ideas for process improvements, and supporting colleagues as needed.
• Worked effectively under pressure during high-stress situations, remaining calm and focused on resolving issues efficiently.

• Prevented thefts and property damage through proactive surveillance and immediate intervention when necessary.
• Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
• Enforced access control policies by verifying identification, granting or denying entry, and maintaining accurate records of visitors.
• Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
• Safeguarded sensitive information by maintaining strict confidentiality standards while managing access to secure locations within facilities.
• Provided excellent customer service as an approachable security presence for employees, guests, and clients.
• Managed crisis situations calmly under pressure while directing appropriate actions during emergency responses.
• Supported event planning teams with risk assessments and tailored security plans to ensure the safety of all attendees.
• Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
• Reduced risk of security breaches by consistently monitoring surveillance systems and responding to alarms promptly.
• Ensured compliance with relevant laws, regulations, and company guidelines while executing all protection duties effectively.
• Enhanced security measures by conducting thorough patrols and addressing potential weaknesses in facility protection.
• Liaised with external contractors to verify correct installation of designed systems.
• Recommend improvements in security systems and procedures.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Performed cable patrol using horseback.

Conducted cable patrol on horseback.

• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.