MZAWUCELWA NAPHI
Cape Town Nyanga Crossroads Stock N Stocks 766
Summary
A dedicated and qualified Public Management professional holding an Advanced Diploma, with hands-on experience in administrative support, data management, and customer service within both public and private sectors. Proven ability to handle diverse responsibilities in fast-paced environments, from data capturing for a government department to administrative assistance in an educational setting. Seeking to leverage academic knowledge and practical skills in a public administration or office management role.
Overview
5
5
years of professional experience
Work History
Customer Service
Hungry Lion
04.2025 - 06.2025
- Provided frontline customer service in a fast-paced retail food environment.
- Handled customer inquiries, transactions, and maintained service efficiency.
Assistant Administrator
Pakamani Junior School
01.2025 - 03.2025
- Provided general administrative support to the school principal and office.
- Assisted with filing, record-keeping, and daily office operations.
Data Capturing
Department of Education (BTC)
07.2024 - 01.2025
- Responsible for accurate and timely data entry and management for the district office.
- Worked within the Inclusive Education division, handling sensitive administrative information.
Cashier
Kwik Spar
01.2020 - 02.2021
- Managed cash register operations, processed sales, and provided customer service.
- Ensured accurate till reconciliation and maintained a clean checkout area.
Education
Advanced Diploma - Public Management
Walter Sisulu University
01.2026
Diploma - Public Management (NQF Level 6)
Walter Sisulu University
01.2025
Grade 12 (Matric) - undefined
Luthuli High School
01.2019
Skills
Public Administration Principles
Data Capturing & Management
Administrative Support
Customer Service & Relations
Microsoft Office Suite
Record Keeping & Filing
Communication (Written & Verbal)
References
- S., Shibe, Supervisor, 071 844 9474, Kwik Spar
- D., Majavu, Principal, 083 482 6222, Pakamani Junior School
- Sokuthu, 060 523 2396, Inclusive Education (Department of Education - BTC)
Timeline
Customer Service
Hungry Lion
04.2025 - 06.2025
Assistant Administrator
Pakamani Junior School
01.2025 - 03.2025
Data Capturing
Department of Education (BTC)
07.2024 - 01.2025
Cashier
Kwik Spar
01.2020 - 02.2021
Advanced Diploma - Public Management
Walter Sisulu University
Diploma - Public Management (NQF Level 6)
Walter Sisulu University
Grade 12 (Matric) - undefined
Luthuli High School