Summary
Overview
Work History
Education
Skills
Languages
Reference
DENZEL CHIMA
PAASPORT NUMBER
Timeline
Generic
Mxolisi Hlabangana

Mxolisi Hlabangana

johannesburg

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Accomplished Salesperson well-versed in increasing profitability using sound sales techniques. Adept at meeting customer needs by recommending, selecting and assisting with merchandise sales. Top producer consistently exceeds sales goals and tops KPIs to win success.

Overview

16
16
years of professional experience

Work History

Merchandiser

Spar Noordvyk
johannesburg
01.2020 - 10.2025
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Coordinated promotional events such as special sales or clearance items.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Built effective partner store relationships to improve customer satisfaction.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.

Sales Executive Intern

Trainers without borders
Johannesburg
02.2021 - 10.2024
  • Maintained and updated the customer relationship management (CRM) database with new contacts and sales progress.
  • Improved spreadsheets used to record competitors' strengths and weaknesses.
  • Provided administrative support to the sales team, including scheduling meetings and managing correspondence.
  • Provided administrative support for day-to-day operations including scheduling appointments, managing calendars.
  • Adhered strictly to all applicable laws concerning privacy regulations when handling customer data.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Sales Assistant

Cash Converters
Johannesburg
08.2013 - 12.2019
  • Used point-of-sale systems to track inventory levels and properly restock shelves.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Replenished merchandise on shelves as needed throughout the day.
  • Ensured that all promotional materials were properly displayed in their designated areas.
  • Processed transactions quickly and accurately, maintaining a balanced cash drawer.
  • Performed regular price checks to ensure competitive pricing.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Maintained cleanliness of the sales floor area at all times.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained records related to sales for store management.
  • Accepted and completed cash, check and credit card payments.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed cash register transactions accurately and efficiently.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Assisted in creating displays to promote products.
  • Placed special orders or called other stores to find desired items.
  • Computed purchases and received and processed cash or credit payment.
  • Ensured compliance with company policies and procedures at all times.
  • Greeted customers and provided assistance with product selection.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Processed orders accurately and efficiently using a POS system.
  • Assisted customers with returns, exchanges and refunds.
  • Processed special orders for out-of-stock items when necessary.

Salesperson

Cash Converters Sa
Johannesburg
01.2010 - 03.2012
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Greeted and assisted customers to foster positive experiences.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Generated new business opportunities through cold calling campaigns.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Educated customers about products and services offered by the company.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maintained accurate records of customer interactions and transactions.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.

Education

GED -

Kaalfontein High School
Midrand , Johannesburg
11-2004

Skills

  • Visual merchandising
  • Inventory management
  • Sales analysis
  • Customer relationship management
  • Promotional event planning
  • Product display design
  • Sales analytics
  • Team collaboration
  • Effective communication
  • Customer service
  • Problem solving
  • Time management
  • Networking
  • Market research
  • Business development
  • Sales pipeline management
  • Lead conversion strategies

Languages

English
First Language
English
Upper Intermediate (B2)
B2
zulu
Intermediate (B1)
B1
Xhosa
Beginner
A1
pedi
Elementary (A2)
A2
sotho
Elementary (A2)
A2
Venda
Intermediate (B1)
B1
Tswana
Elementary (A2)
A2

Reference

  • MR VIRGIL - MANAGER AT CASH CONVERTERS SA , CALL 0117866490 , 0780449363
  • TRAINERS WITHOUT BORDERS -
  • Call 065-898-8316 (CEO) - TRAINERS WITHOUT BORDERS - CALL 0658988316

DENZEL CHIMA

  • TRAINERS WITHOUT BORDERS -
  • CALL 0658988316

PAASPORT NUMBER

  • AE249581

Timeline

Sales Executive Intern

Trainers without borders
02.2021 - 10.2024

Merchandiser

Spar Noordvyk
01.2020 - 10.2025

Sales Assistant

Cash Converters
08.2013 - 12.2019

Salesperson

Cash Converters Sa
01.2010 - 03.2012

GED -

Kaalfontein High School

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Mxolisi Hlabangana