Mvula Ncele

• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Reduced production issues by implementing rigorous regression testing before each release.
• Optimized test cases to maximize success of manual software testing.
• Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
• Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.

• Ensuring that all proxy events assigned are properly planned, monitored and completed in accordance with the Corporate Actions procedures.

• Ensuring that all proxy events assigned are properly processed, submitted and completed in accordance with the proxy events procedures.

• Ensure that files are balanced and signed off by Team Leader on Record Date.

• Ability to perform multiple tasks effectively and to ensure all processes and tasks are properly planned and completed in accordance with the standards and procedures of Corporate Actions

Ensuring that proxies are processed in time and all client’s queries are responded to within the Service Level Agreement time

• Ensuring that all corporate events assigned are properly planned, monitored and completed in accordance with the Corporate Actions procedures.

• Ensuring that all proxy events assigned are properly processed, submitted and completed in accordance with the proxy events procedures.

• Ensure that files are balanced and signed off by Event Specialist on Record Date.

• Ensuring that all funds are received and paid to clients on payment date.

• Ability to perform multiple tasks effectively and to ensure all processes and tasks are properly planned and completed in accordance with the standards and procedures of Corporate Actions

• Cash payments processing for Cash Dividend Events and Mandatory elective events.

• Manual entries processing for balancing of discrepancies on the Cash Payments Account.

• Cash disbursements on Bancs system for all entitled clients.

• Balancing of the Cash Payment Account, making sure that the account remains with a zero balance on a daily basis.

• Cash payments processing on Business Online to all entitled shareholders.

• Ensuring that payments are processed in time and all client’s queries are responded to within the Service Level Agreement time.

• Action and control all aspects relating to the end to end processing and settlements of all equity instruments

• Assist manager in achieving the divisions goals by ensuring that a cost effective, high quality service is provided to clients by effectively controlling tasks within the settlement section

• Identify areas of risk and ensure that proper controls are in place to eliminate or minimize risks and losses

• Ensure that all settlements of On/ Off Market; Account transfers; Portfolio Moves; Depository Receipt (ADR);and Securities Lending and Borrowing trades are settled in convention of the market rules and directives and procedures

• Representing Custody and Registration in Bancs V5 Project as Subject Matter Expert

• Assisted in compiling Business Requirements Specifications documents for the Project

• Participating in preparing Test scenarios

• Preparing Test Cases for module, integration and system testing

• Preparing Test Data’s for the test cases

• Preparing Test Environment to execute the test cases

• Analyzing the Test Cases prepared by other team members

• Executing the Test Cases

• Defect Tracking

• Giving mandatory information of a defect to developer in order to fix it

• Preparing Summary Reports

• Communication with the Test Lead / Test Manager

• Preparing Suggestion Documents to improve the quality of the application on new changes

• Participating in review meetings and providing feedback on the Custody and Registration processes

• Participated in System Integration, User Acceptance and Market Testing

• Assisted Learning and Development Specialist to compile Training Manuals documents and training

• Responsible for the accurate settlements of all physical and unlisted securities

• Ensure that all settlements are settled in convention of the market rules and directives and procedures

• Process removal of dual listed companies stock from Johannesburg to Australia; London; New Jersey; Canada and Switzerland

• Process Dematerialisation and Rematerialisation of physical securities

• Vault Custodian assistant; loading, filling, and deliver/receipt of physical stock

• Ensuring that customized client agreements and requirements are adhered to

• Ensure that all transactions are settled according to client’s SLA and Market Directives

• Maintain a high level of turnaround times for Custody and Registration, query and complaint resolution

• Processing account transfers for unlisted securities

• Plan and action all task in the C & R team to ensure that agreed cut off times are met

• Providing a high standard of customer service to International and Local clients

• Building and retaining effective relationships with International, Local clients through participating in regular courtesy calls

• Demonstrate a basic knowledge of the processes and procedures carried out by dependant departments

• Assist in achieving the division’s goals by ensuring that a cost effective, high quality service is provided to customers, by effectively controlling tasks within the Custody section