Mvikeli Zaca
Manager At Engalali Towing And Internet Cafe
Pietermaritzburg,KZN
Summary
Dynamic leader with a proven track record at Engalali Towing Services, excelling in team management and project efficiency. Skilled in problem-solving and operations management, I fostered a collaborative environment that enhanced employee engagement and retention. Committed to driving business development through strategic planning and effective communication.
Overview
1
1
year of professional experience
Work History
Director of Towing
Engalali Towing Services
Umzimkulu, South Africa
03.2025 - 04.2026
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Assistant Manager
A&Z Services and Tune Up Center
Umzimkulu, South Africa
11.2024 - 03.2026
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Zuzulwazi Secondary School
Pietermaritzburg, South Africa 04.2001 -
Skills
Problem-solving
Project management
Operations management
Team management
Business development
Time management
Timeline
Director of Towing
Engalali Towing Services
03.2025 - 04.2026
Assistant Manager
A&Z Services and Tune Up Center
11.2024 - 03.2026
High School Diploma -
Zuzulwazi Secondary School
04.2001 -
Soccer and Running
I've been playing soccer since primary school and running up until I finished high school, I'm a very dedicated player and I also believe in team work.