Mveliso Makendlana
Langa
Summary
Results-driven professional with expertise in customer focus, retail software use, and brand understanding. Demonstrates proficiency in pricing strategies, markdowns, and efficient management of returns and exchanges. Committed to delivering exceptional service while aligning with brand values to enhance customer satisfaction and drive business success.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work history
Retail sales associate
Rushda Richards
Cape Town, Western Cape
08.2024 - 02.2025
- Operated till systems correctly, ensuring accurate transactions.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Provided product knowledge to customers for informed purchases.
- Conducted inventory checks to ensure stock accuracy.
- Contributed to sales targets through active promotion of products.
- Dealt with returns, ensuring customer satisfaction.
- Assisted in visual merchandising, improving shop floor appeal.
Fuel attendant
CALTEX GARAGE
Cape Town, Western Cape
06.2023 - 01.2024
- Prioritised safety measures, resulting in zero accident record during tenure.
- Managed cash transactions for smooth business operations.
- Participated actively in team meetings, contributing constructive ideas for improvement of services.
- Demonstrated understanding of safety procedures whilst handling fuel, ensuring a safe environment.
- Checked oil levels and tyre pressure regularly to maintain vehicle performance.
- Cleaned forecourt area daily, maintaining hygienic conditions at the station.
- Followed company policies strictly while performing duties, promoting adherence to business standards.
- Provided information about various petrol products for customer education.
- Assisted customers with fuel pumping for efficient service delivery.
- Worked flexibly across different shifts as per requirement, demonstrating commitment towards job role.
Education
Grade 12 - IsiXhosa, English, Life Science, Agriculture, Economics, Mathematical Literacy, Life Orientation
Cofimvaba High School
Skills
- Customer focus
- Retail software use
- Pricing and markdowns
- Returns and exchanges management
- Brand understanding
Languages
IsiXhosa
English
Custom
Mr. Mpikampi, +2779 289 9394
Timeline
Retail sales associate
Rushda Richards
08.2024 - 02.2025
Fuel attendant
CALTEX GARAGE
06.2023 - 01.2024
Grade 12 - IsiXhosa, English, Life Science, Agriculture, Economics, Mathematical Literacy, Life Orientation
Cofimvaba High School
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