MUYOMBO PATRICE MBAYA
Johannesburg
Summary
Dynamic Reinsurance Accountant at Munich Reinsurance Company of Africa, adept at enhancing data quality and client relationships. Proven expertise in SAP FS-RI and financial acumen, coupled with strong problem-solving skills. Successfully streamlined processes, ensuring timely account reconciliations and payments, while fostering a client-centric approach in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Reinsurance Accountant and Claims Handler
MUNICH REINSURANCE COMPANY OF AFRICA
Johannesburg
02.2024 - Current
- Assuming responsibility for Non-Life Reinsurance Accounting for Northern Africa and Middle East regional clients.
- Verify reinsurance statements of account from our clients based on the terms and conditions of the wording, as well as specific calculations.
- Process the statements of account in our SAP FS-RI systems, utilizing increasing automation tools.
- Arrange for payments, request outstanding balances from our clients, and reconcile account items.
- Ensure data quality and perform quality checks at the contract level.
- Direct contact with our clients to maintain and strengthen the relationship with a solution-oriented, efficient, and client-centric approach. Clarification, dunning, and follow-up on accounts, conditions, and payments will be needed.
- Close cooperation and collaboration with the Business Units (Underwriters, Client Managers, and Facultative Underwriting Assistants) and the Reinsurance Accounting International Organization.
- Analyze and present reinsurance and accounting matters to various stakeholders.
Store Manager
MANZI WATER
Johannesburg
07.2023 - 02.2024
- Oversaw daily store operations to maintain optimal performance and efficiency.
- Managed inventory levels to align stock with customer demand.
- Scheduled employees to ensure adequate peak hour coverage while controlling labor costs.
- Ensured store maintenance and appealing appearance, enhancing customer experience.
- Delivered excellent customer service, promoting positive shopping experiences.
- Administered store budget and expenses to maximize profitability.
- Prepared and submitted reports on sales, inventory, and key metrics for management review.
French Customer Service Consultant
PLP GROUP
Johannesburg
12.2022 - 06.2023
- Resolved customer complaints and concerns with efficiency and professionalism.
- Provided guidance for the effective installation of various devices..
- Escalated complex issues to higher-level support teams when required.
In-service Training (Operations Management)
SIYAKHULA MAG WHEEL SERVICES
Johannesburg
03.2020 - 09.2020
- Implemented Operations Management strategies to enhance profitability and reduce operational costs through process optimization.
Project Leader
JONOST ELECTRICAL SYSTEM
Johannesburg
03.2016 - 11.2018
- Coordinated tasks and led the team to enhance project efficiency..
- Managed inventory to ensure optimal resource availability.
- Monitored performance metrics for quality and productivity during electrical wiring installation at BCX Centurion in collaboration with Murray & Roberts.
Education
Postgraduate Diploma - Operations Management
University of Johannesburg
Johannesburg, South Africa12.2022
Bachelor of Commerce - Financial Management
University of South Africa
Johannesburg, South Africa02.2022
Advanced diploma - Operations Management
University of Johannesburg
Johannesburg, South Africa12.2021
Diploma - Operations Management
University of Johannesburg
Johannesburg, South Africa12.2020
Skills
- Operations and supply chain management
- Financial acumen
- Customer service and empathy
- Active listening
- Time management
- Team collaboration
- Problem-solving and critical thinking
- Communication and conflict resolution
- Organizational skills and attention to detail
- Proficiency in Microsoft Office, Pastel Accounting, SAP, and Google Suite
- Experience with B2B systems
- Adaptability to change
- Cost accounting
- Spreadsheet proficiency
- Invoice balancing
- Data quality assurance
- SAP FS-RI expertise
- Reinsurance accounting
- Account reconciliation
- Project management
- Fluency in French and English
Certification
- Six-Sigma Black belt
- Emerging financial risk management
- Excel for accountants
- Introduction to Business Analytics
- LinkedIn various certificates
- IFRS 17
- Introduction to Reinsurance
Languages
English C2, French, Italian A2, Swahili, IsiZulu, Lingala
Awards
2021 Cum Laude University of Johannesburg Graduated with distinction, 2020 Deans' Honor list University of Johannesburg, 2020 UJenius Club 2019 University of Johannesburg Top 1 % achiever for the academic year 2019 with an average mark of at least 75%, with no module less than 70%., 2019 UJenius Club 2018 University of Johannesburg Top 1 % achiever for the academic year 2018 with an average mark of at least 75%, with no module less than 70%., 2018 UJenius Club 2017 University of Johannesburg Top 1 % achiever for the academic year 2017 with an average mark of at least 75%, with no module less than 70%.
COURSES
2020 Artificial Intelligence University of Johannesburg
ORGANIZATIONS
2023/07 – 2024/06 Johannesburg, South Africa DAFI Scholarship Student Representative Chairperson
Languages
French
First Language
English
Proficient (C2)
C2
Italian
Elementary (A2)
A2
Swahili
Proficient (C2)
C2
References
References available upon request.
Timeline
Reinsurance Accountant and Claims Handler
MUNICH REINSURANCE COMPANY OF AFRICA
02.2024 - Current
Store Manager
MANZI WATER
07.2023 - 02.2024
French Customer Service Consultant
PLP GROUP
12.2022 - 06.2023
In-service Training (Operations Management)
SIYAKHULA MAG WHEEL SERVICES
03.2020 - 09.2020
Project Leader
JONOST ELECTRICAL SYSTEM
03.2016 - 11.2018
Postgraduate Diploma - Operations Management
University of Johannesburg
Bachelor of Commerce - Financial Management
University of South Africa
Advanced diploma - Operations Management
University of Johannesburg
Diploma - Operations Management
University of Johannesburg
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