Work Preference

Summary

Overview

Work History

Education

Skills

Languages

Timeline

Open To Work

MUTSHINYE NETHENGWE

Gauteng

Work Preference

Job Search Status

Open to work

Desired Job Title

Business Analyst / Process AnalystProject Liaison / Junior Business AnalystAdministrative Assistant (Intern)

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Location: Gauteng, ZA

Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsTeam Building / Company Retreats

Summary

Results-driven Business Analyst with 5 years of experience supporting business transformation, process improvement, requirements gathering, and project delivery within structured and Agile environments. Experienced in working with cross-functional stakeholders to analyse business needs, document requirements, facilitate workshops, and deliver data-driven solutions. Skilled in process mapping, gap analysis, user story creation, UAT coordination, change management documentation, and stakeholder communication across multiple projects simultaneously. Proficient in Jira, Confluence, Microsoft Excel, Visio, and business process modeling tools. Strong organisational, analytical, and communication skills with the ability to work independently in remote and fast-paced environments.

Overview

years of professional experience

Work History

Business Analyst / Process Analyst

Singo Flora Pty Ltd

Pretoria

01.2021 - 12.2025

Gathered, analysed, and documented business requirements for 15+ business initiatives across multiple departments within Agile project environments.
Facilitated 20+ stakeholder workshops and requirement sessions, translating business needs into user stories, process flows, and functional specifications.
Conducted process mapping and gap analysis activities that contributed to reducing workflow inefficiencies and improving operational processes by 25%.
Preserved 100+ project documents including user stories, change logs, business requirements, and solution documentation using Jira and Confluence.
Organized System Integration Testing (SIT) and User Acceptance Testing (UAT) for multiple system enhancements, supporting successful project delivery and defect resolution.
Oversaw multiple concurrent projects while collaborating with cross-functional and remote teams across different business functions and time zones.

Project Liaison / Junior Business Analyst

Plus94 Research

Johannesburg

01.2017 - 12.2020

Aided business analysis and project coordination activities across 10+ concurrent operational and business improvement initiatives.
Assisted with gathering and documenting business requirements, process maps, workflow documentation, and functional specifications for project teams.
Upheld accurate project records, status reports, risk logs, and change documentation for 30+ project deliverables.
Used Microsoft Excel, Jira, and Confluence to support reporting, project tracking, and documentation management activities across multiple teams.
Arranged stakeholder communication and requirement clarification sessions involving internal teams, project stakeholders, and operational departments.
Supported User Acceptance Testing (UAT), data validation, and issue tracking activities that improved reporting accuracy and reduced operational errors.

Administrative Assistant (Intern)

BSB Trading Company

Thohoyandou

06.2014 - 12.2015

Sustained and updated 100+ administrative records and operational documents monthly with high accuracy and attention to detail.
Helped document management, data capturing, and records tracking processes that improved document accessibility and reporting efficiency.
Assisted with preparation and organisation of compliance records, operational reports, and filing systems for daily business operations.
Supervised communication and administrative support activities across departments to ensure timely completion of operational tasks.
Performed document verification, data validation, and reporting support activities while maintaining confidentiality and accuracy standards.
Organized multiple administrative tasks simultaneously under minimal supervision within a fast-paced and structured work environment.

Education

Advanced Diploma - Business Analysis (NQF Level 7, IIBA-Endorsed)

Rhodes University

01-2025

Bachelor of Commerce - Economics

University of South Africa

01-2019

National N Diploma - Business Management

Capricorn TVET College

01-2015