Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MUTSHINYE NETHENGWE
Open To Work

MUTSHINYE NETHENGWE

Gauteng

Work Preference

Job Search Status

Open to work

Desired Job Title

Business Analyst / Process AnalystProject Liaison / Junior Business AnalystAdministrative Assistant (Intern)

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Gauteng, ZA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsTeam Building / Company Retreats

Summary

Results-driven Business Analyst with 5 years of experience supporting business transformation, process improvement, requirements gathering, and project delivery within structured and Agile environments. Experienced in working with cross-functional stakeholders to analyse business needs, document requirements, facilitate workshops, and deliver data-driven solutions. Skilled in process mapping, gap analysis, user story creation, UAT coordination, change management documentation, and stakeholder communication across multiple projects simultaneously. Proficient in Jira, Confluence, Microsoft Excel, Visio, and business process modeling tools. Strong organisational, analytical, and communication skills with the ability to work independently in remote and fast-paced environments.

Overview

12
12
years of professional experience

Work History

Business Analyst / Process Analyst

Singo Flora Pty Ltd
Pretoria
01.2021 - 12.2025
  • Gathered, analysed, and documented business requirements for 15+ business initiatives across multiple departments within Agile project environments.
  • Facilitated 20+ stakeholder workshops and requirement sessions, translating business needs into user stories, process flows, and functional specifications.
  • Conducted process mapping and gap analysis activities that contributed to reducing workflow inefficiencies and improving operational processes by 25%.
  • Preserved 100+ project documents including user stories, change logs, business requirements, and solution documentation using Jira and Confluence.
  • Organized System Integration Testing (SIT) and User Acceptance Testing (UAT) for multiple system enhancements, supporting successful project delivery and defect resolution.
  • Oversaw multiple concurrent projects while collaborating with cross-functional and remote teams across different business functions and time zones.

Project Liaison / Junior Business Analyst

Plus94 Research
Johannesburg
01.2017 - 12.2020
  • Aided business analysis and project coordination activities across 10+ concurrent operational and business improvement initiatives.
  • Assisted with gathering and documenting business requirements, process maps, workflow documentation, and functional specifications for project teams.
  • Upheld accurate project records, status reports, risk logs, and change documentation for 30+ project deliverables.
  • Used Microsoft Excel, Jira, and Confluence to support reporting, project tracking, and documentation management activities across multiple teams.
  • Arranged stakeholder communication and requirement clarification sessions involving internal teams, project stakeholders, and operational departments.
  • Supported User Acceptance Testing (UAT), data validation, and issue tracking activities that improved reporting accuracy and reduced operational errors.

Administrative Assistant (Intern)

BSB Trading Company
Thohoyandou
06.2014 - 12.2015
  • Sustained and updated 100+ administrative records and operational documents monthly with high accuracy and attention to detail.
  • Helped document management, data capturing, and records tracking processes that improved document accessibility and reporting efficiency.
  • Assisted with preparation and organisation of compliance records, operational reports, and filing systems for daily business operations.
  • Supervised communication and administrative support activities across departments to ensure timely completion of operational tasks.
  • Performed document verification, data validation, and reporting support activities while maintaining confidentiality and accuracy standards.
  • Organized multiple administrative tasks simultaneously under minimal supervision within a fast-paced and structured work environment.

Education

Advanced Diploma - Business Analysis (NQF Level 7, IIBA-Endorsed)

Rhodes University
01-2025

Bachelor of Commerce - Economics

University of South Africa
01-2019

National N Diploma - Business Management

Capricorn TVET College
01-2015

Skills

  • Business Analysis, Requirements Gathering & Solution Documentation
  • Stakeholder Management, Workshop Facilitation & Cross-Functional Collaboration
  • Process Mapping, Gap Analysis & Business Process Improvement
  • User Stories, Acceptance Criteria & Agile SDLC (Scrum & Kanban)
  • User Acceptance Testing (UAT), System Integration Testing (SIT) & Defect Tracking
  • Risk Tracking, Change Logs & Dependency Management
  • Organisational Skills, Multi-Project Coordination & Time Management
  • Problem Solving, Attention to Detail & Independent Working
  • Written & Verbal Communication Skills for Remote Team Environments Jira & Confluence
  • Microsoft Excel (Reporting, Data Analysis & Data Validation)

Languages

English
Bilingual or Proficient (C2)
Tshivenda
Bilingual or Proficient (C2)

Timeline

Business Analyst / Process Analyst

Singo Flora Pty Ltd
01.2021 - 12.2025

Project Liaison / Junior Business Analyst

Plus94 Research
01.2017 - 12.2020

Administrative Assistant (Intern)

BSB Trading Company
06.2014 - 12.2015

National N Diploma - Business Management

Capricorn TVET College

Bachelor of Commerce - Economics

University of South Africa

Advanced Diploma - Business Analysis (NQF Level 7, IIBA-Endorsed)

Rhodes University
MUTSHINYE NETHENGWE