Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic

Mutshidzi Madzivhandila

Computer Science Intern
Cape Town

Summary

Final-year BSc student in Applied Mathematics and Computer Science with a strong interest in AI, automation, cloud technologies, and data-driven problem solving. Experienced in scripting with Python and JavaScript, building automation workflows, and developing tools using Google Apps Script and APIs. Demonstrated ability to analyse data through mathematical modelling and translate complex problems into practical, efficient solutions.

A curious, hands-on builder with experience gained through academic projects, independent automation work, and a customer-facing sales role. Comfortable working across technical and non-technical contexts, explaining ideas clearly, documenting processes, and collaborating within teams. Passionate about experimenting with AI tools, large language model capabilities, and automation platforms to improve efficiency and scalability.

Seeking an AI & Automation Intern role where technical curiosity, adaptability, and a strong problem-solving mindset can contribute to innovative, technology-driven solutions—particularly in fast-moving environments that value experimentation, ownership, and continuous learning.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales Representative

M AND L HPC BRANDS GROUP (PTY) LTP
02.2023 - Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Represented the brand in direct sales environments, engaging with customers and clearly communicating product value.
  • Built strong interpersonal and communication skills through daily customer interactions.
  • Met and exceeded sales targets through disciplined workflow, adaptability, and resilience.
  • Collected customer feedback and identified recurring patterns, strengthening problem-solving and analytical thinking.
  • Worked independently while maintaining accountability and performance consistency.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Exceeded sales targets through effective planning and goal setting.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Conducted detailed market analysis to guide development of sales strategies.
  • Participated in trade shows and conferences to network and generate leads.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Streamlined sales process, reducing time from lead to close.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Maintained current knowledge of evolving changes in marketplace.
  • Contributed to event marketing, sales and brand promotion.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Recorded accurate and efficient records in customer database.
  • Developed, maintained and utilized diverse client base.
  • Kept detailed records of daily activities through online customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Generated advertising brochure for vendor use.
  • Stayed current on company offerings and industry trends.
  • Represented the brand in direct sales environments, engaging with customers and clearly communicating product value.
  • Built strong interpersonal and communication skills through daily customer interactions.
  • Met and exceeded sales targets through disciplined workflow, adaptability, and resilience.
  • Collected customer feedback and identified recurring patterns, strengthening problem-solving and analytical thinking.
  • Worked independently while maintaining accountability and performance consistency.
  • Key Skills Developed:
  • Communication · Persuasion · Data Awareness · Problem Solving · Time Management · Accountability

Computer Science Intern /Test Automation Developer

Stellenbosch University
03.2021 - Current
  • Designed and built automation scripts using Python, JavaScript, and Google Apps Script to streamline repetitive academic and content-generation workflows.
  • Developed document-processing automations to extract, clean, reorganise, and format large volumes of structured text.
  • Integrated APIs and AI tools to automate data transformation, content generation, and reporting tasks.
  • Documented tools and workflows clearly to ensure reusability and knowledge sharing.
  • Demonstrated strong builder mindset through rapid experimentation, iteration, and deployment of small internal tools.
  • Reduced manual processing time by automating document and slide generation tasks.
  • Built reusable scripts used across multiple academic projects.
  • Developed efficient algorithms to solve complex problems, contributing to increased performance of software systems.
  • Conducted thorough research on emerging technologies to identify potential areas of application in projects.
  • Integrated APIs into existing systems, allowing for seamless data sharing and improved interoperability between applications.
  • Contributed to the development of web-based applications using modern frameworks and languages such as ReactJS and Python.
  • Enhanced software functionality by debugging and optimizing existing code.
  • Built prototypes for proof-of-concept projects, demonstrating feasibility of proposed solutions before full-scale implementation.
  • Leveraged machine learning techniques for pattern recognition within datasets, aiding informed decision-making processes.
  • Completed reviews of codes, requirements, and project plans.
  • Mentored junior team members, fostering a culture of learning and continuous improvement within the team.
  • Reduced software defects through comprehensive test case creation and execution.
  • Demonstrated adaptability by quickly learning new languages, frameworks, and platforms as required by various projects.
  • Coordinated closely with developers to resolve defects promptly, ensuring minimal impact on project timelines.
  • Conducted thorough code reviews, contributing to improved overall code quality and maintainability.
  • Maintained detailed documentation of all test cases and results for easy reference during future troubleshooting efforts.
  • Delivered quality and innovative solutions that advanced NF experimentation and innovation portfolios.
  • Optimized test coverage by identifying critical functionality areas and prioritizing test development accordingly.
  • Maintained, debugged and optimized automation programs.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Updated and maintained project documentation for detailed recordkeeping.
  • Discussed requirements and processes with project managers and developers.
  • Troubleshot software to alleviate obstacles preventing functionality.
  • Collaborated with systems engineers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
  • Utilized comprehensive understanding of Allen Bradley Ladder Logic to produce code to revolutionize automation.
  • Inspected and assembled components and consumable parts.
  • Supported business needs dependent on location, working with staff at all levels to produce targeted solutions.
  • Kept on track with deadlines for development cycle times.
  • Created detailed test cases for use on diverse projects.
  • Tested equipment for proper operation and freedom from defects.
  • Supported Engineering and Maintenance departments with training and technical support.
  • Built automated test scripts to handle repetitive software testing work.
  • Recommended changes and corrections to developers for optimal software performance and usability.

Education

Bachelor of Science - Applied Mathematics

Stellenbosch University
Stellenbosch, South Africa
04.2001 -

Skills

  • Customer service
  • Sales development
  • Big data analytics
  • Software development
  • Object-oriented programming
  • Web development
  • Algorithm design
  • Software research
  • Machine learning
  • Python Scripting
  • JavaScript / Nodejs
  • Automation Workflows
  • Google Apps Script
  • API Integration and Development
  • Google Cloud Platform (BigQuery, Looker Studio, Cloud Functions – beginner)
  • Mobile app development
  • Data Analysis & Modelling
  • Problem Solving & Experimentation
  • AI Tools & LLMs

Software

Python

Java

JavaScript

HTML

MATLAB

SQL

Bash / Command Line

Web Development

Databases

Data, Math & Modelling

Git & GitHub / GitLab

Google Apps Script

API evaluation & benchmarking

Workflow automation

LaTeX

Visual Studio Code

Interests

Psychology

Timeline

Sales Representative

M AND L HPC BRANDS GROUP (PTY) LTP
02.2023 - Current

Computer Science Intern /Test Automation Developer

Stellenbosch University
03.2021 - Current

Bachelor of Science - Applied Mathematics

Stellenbosch University
04.2001 -
Mutshidzi MadzivhandilaComputer Science Intern