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MUTAMI MWAABA
Administrator
Gauteng, Pretoria,315 Waterkloof Albert Street
Summary
Hardworking employee enthusiastic about learning, field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offering strong administrative, relationship-building and problem-solving abilities.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Sales Consultant
DND CARS
Gauteng, Johannesburg, 181 Corlett Drive Bramley
08.2022 - Current
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Maximized customer retention by resolving issues quickly.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Supply Coordinator
Innovative Mining Limited
Lusaka,10 Old Brentwood Drive
04.2017 - 08.2022
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Forecasted requirements and set reorder points to maintain optimal levels.
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
- Supervised and managed employees during sorting, packaging and return procedures.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Client/Field Marketing Coordinator
Upsurge Marketing Limited
Lusaka
03.2015 - 12.2017
- Developed aggressive marketing objectives for sales, ROI and brand loyalty.
- Prioritized marketing tasks and balanced competing needs.
- Sought input from stakeholders to better understand market and create new growth opportunities.
- Increased sales through application of [Type] marketing program.
- Led development and implementation of company-level marketing plans to achieve revenue and brand exposure goals.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Continually maintained and improved company's reputation and positive image in markets served.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Increased sales through application of Type marketing program.
Client Relations Coordinator
Virgin Dairy Limited Zambia
Lusaka
06.2013 - 11.2015
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Delivered follow-up services to support timely issue completion.
- Received, tracked and resolved incoming calls and queries to meet client expectations.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Communicated with customers regarding account and payment status.
- Answered or made calls to clients to learn about and address needs and product or service issues.
Education
Bachelor of Arts - Business Administration
Cavendish University Zambia
Lusaka, Zambia 04.2018 - 12.2021
Skills
Product and service knowledge
Accomplishments
- Managed to set new opportunities per month with upsurge marketing Limited Zambia.
Additional Information
A dedicated and mature man with excellent communication skills. I am result oriented and committed to duty which comes from my enthusiasm for my work, a team player as well as independent in my daily challenge.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
DND CARS
08.2022 - Current
Bachelor of Arts - Business Administration
Cavendish University Zambia
04.2018 - 12.2021
Supply Coordinator
Innovative Mining Limited
04.2017 - 08.2022
Client/Field Marketing Coordinator
Upsurge Marketing Limited
03.2015 - 12.2017
Client Relations Coordinator
Virgin Dairy Limited Zambia
06.2013 - 11.2015
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