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Associate Principal Engineer

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Results-oriented professional focused on exceeding target objectives and driving business growth with recent career hiatus to care for a family member after their accident. Returning with renewed enthusiasm to contribute to a dynamic organization.

Enthusiastic team member keen to learn and adapt to the work environment and focus on customer needs and satisfaction. Flexible work schedule, available all day all week.

Resourceful and detail-oriented administrative and operations professional with 8+ years of experience across customer service, team coordination, sales leadership, and tender processes. Strong background in supporting fast-paced environments. Proven ability to manage bookings, optimise workflows, and liaise with diverse stakeholders.


certified operator in 911, security operation center in a high-volume call center. Proficient in using various software and systems to manage calls, monitor incidents, and report data. Demonstrated ability to work under pressure, communicate effectively, and resolve complex situations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals, with over 3 years of experience working with technology and within faced paced corporate call centre/Admin Industries.
Trained in project and time management with extensive knowledge of Exceptional computer literacy and proven multitasking abilities. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain employer, Management and colleague satisfaction. Articulate, Energetic, and results-oriented with exemplary passion for developing relationships and partnerships.




Musera Abegail Pfarelo Ndivhoniswani

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Call centre operator

Office Administrator

Co ordinator at Muvhango and Skeem sam

Education

Diploma of Higher Education - Public Management

Diploma of Higher Education - DIPLOMA IN GRADE R TEACHING

Certificate of Higher Education - Educare

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Call centre operator

Office Administrator

Co ordinator at Muvhango and Skeem sam

Diploma of Higher Education - Public Management

Diploma of Higher Education - DIPLOMA IN GRADE R TEACHING

Certificate of Higher Education - Educare

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