Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
Timeline
Generic
Sipho  Mnguni

Sipho Mnguni

Springs

Summary

Retail professional with hands-on experience in customer service, stock management, and sales. Adept at handling cash transactions, maintaining store displays, and assisting customers with tailored product recommendations. Strong communication skills and teamwork abilities contribute to positive shopping environment.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Store Associate

Woolworths Group
Springs
08.2022 - 09.2025

My major duties and responsibilities included Customer Service: greet customer warmly, assist with product selection, handle complaints or escalate to manager when necessary. Sales and Transactions: Process payments at checkout, Upsell and cross cell complementary products to boost sales, Monitor stock levels, participate in inventory counts. Store maintenance: Keep store clean and organised, ensure safety standards, report damaged or missing items. Stock Merchandising: Receive and unpack deliveries, label and tag merchandise correctly, and set up promotional displays. Operational Support: Follow opening and closing procedures, support team goals, and attend training sessions.

Store associate

Mr Price Group
Springs
01.2019 - 01.2021

My major duties and responsibilities included Customer Service: greet customer warmly, assist with product selection, handle complaints or escalate to manager when necessary. Sales and Transactions: Process payments at checkout, Upsell and cross cell complementary products to boost sales, Monitor stock levels, participate in inventory counts. Store maintenance: Keep store clean and organised, ensure safety standards, report damaged or missing items. Stock Merchandising: Receive and unpack deliveries, Label, and tag merchandise correctly, Set up promotional displays. Operational Support: Follow opening and closing procedures, Support team goals, attend training sessions

Education

Grade 12 - human social sciences

Langaville Secondary School
Brakpan, GP
01.2009 - 12.2013

Skills

  • Customer service
  • Sales transactions
  • Stock management
  • Visual merchandising
  • Team collaboration
  • Upselling techniques
  • Conflict resolution
  • Inventory control
  • Product knowledge
  • Time management
  • Effective communication
  • Basic mathematics
  • Interpersonal communication
  • Cash handling accuracy

Languages

IsiZulu
First Language
English
Proficient
C2
Sesotho
Advanced
C1

Hobbies and interests

  • Visual Art
  • Playing socccer
  • and reading

Timeline

Store Associate

Woolworths Group
08.2022 - 09.2025

Store associate

Mr Price Group
01.2019 - 01.2021

Grade 12 - human social sciences

Langaville Secondary School
01.2009 - 12.2013
Sipho Mnguni