Musa Nhlapo

• Assisted in book publishing and management, content writing and research, writers and animation management, book marketing and promotions.
• Liaison facilitation with client.
• Recently planned and managed awareness campaigning projects.

ILanga Day - International E-waste Day
Kusini Water - Water Day
Sun Meropa - Arbor Day
Library Project - Tshimbi and Mpho (My Wild Travels

• Identified plans and resources required to meet project goals and objectives.
• Developed and initiated projects, managed costs, and monitored performance.
• Prepared and submitted project invoices for review and approval.
• Developed and implemented strategic project plans to meet business objectives.
• Monitored project performance to identify areas of improvement and make adjustments.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Reported regularly to managers on project budget, progress and technical problems.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Facilitated workshops to collect project requirements and user feedback.
• Developed and implemented project plans and budgets to ensure successful execution.
• Developed campaigns and specific marketing strategies for clients.
• Reviewed marketing materials and documents for brand accuracy and trending design.
• Oversaw social media presence and aligned posts to include branding and trending ideas.
• Designed and implemented social media strategies to align with business goals.

• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Answered high volume of phone calls and email inquiries.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Facilitated training and onboarding for incoming office staff.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Took notes and dictation at meetings.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Worked with senior management to initiate new projects and assist in various processes.
• Volunteered to help with special projects of varying degrees of complexity.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
• Created and managed office systems to efficiently deal with documentation.
• Filed paperwork and organized computer-based information.
• Coordinated events and worked on ad hoc projects.

• Handled administrative duties, filing, and errands.
• Worked with senior leadership to complete complex projects on time and under-budget.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Provided assistance with preparation of project-related reports, manuscripts and presentations
• Completed multiple tasks simultaneously to optimize project completion.
• Performed work according to project schedules and established quality standards.
• Tackled array of tasks under watchful eye of project manager.