Musa Brandon Ndzoko

• Demonstrated meticulousness in the evaluation of Grade 12 examination scripts and memorandums, adhering to the standards set by UMELUSI
• Sustained stringent quality control measures, meeting GDE expectations

• Led various community engagement initiatives and supervised marketing, communications, and fundraising activities as the Deputy Chairperson, reporting directly to the SDP

Employee Records Management
Maintaining accurate and up to date employee records, including personal information, attendance, leave and performance management.
Ensuring compliance with data protection laws and regulations.
Benefits Administrations
Managing employee benefits program, such as health insurance, retirement plans and other perks.
Assisting employees with benefits inquiries and enrollment processes.
Payroll processing
Collecting and verifying timesheet data.
Issuing pay slips.
HR policies and procedures
Assisting in the development and implementation of HR policies
and procedures.
Communicating HR policies to employees and ensuring compliance.
Employee Relations
Addressing employees queries and concerns regarding HR policies, benefits and employment conditions.
Mediating conflicts and facilitating resolution between employees and management.

Employee Relations
Advised employees on HR policies, procedures, and benefits.
Mediated and resolved employee conflicts and grievances.
Investigated and addressed employee concerns promptly and fairly
Compile warnings
Book inquiry
Attending Inquiries
Compiling evidence for inquiry
HR Administration
Managed employee records, ensuring data accuracy and compliance with relevant legislation
Processed payroll, including data entry, verification, and issuing payslips
Administered employee benefits programs, including enrolment, changes, and resolving inquiries
Capturing Warnings and Dismissals
Ensuring that report are submitted on time
Monitoring Onboarding process
Booking training for new engagement

Policy and Procedures
Assisted in the development, implementation, and communication of HR policies and procedures across the organization
Recruitment
Monitoring recruitment process by the Line Manager
Ensuring that Risk Checks are completed
Enquiries
Compile evidence for enquiry Book enquiries
Absconsion
Ensuring proper absconsion procedures is followed
Compile every evidence for absconsion
Reports
Ensuring that IOD reports is updated
Ensuring that Pension and Funeral beneficiary report is updated
Ensuring that report for People with disabilities is updated

• Conduct thorough quality inspections to ensure that all products meet the highest standards and customer requirements before delivery, maintaining a zero-tolerance approach towards non-conformances

• Successfully facilitated the registration of individual security officers and security companies, ensuring adherence to strict regulatory standards for approval or rejection
• Additionally, served as a walk-in consultant, providing exceptional service to clients

• Fulfilled a crucial role in maintaining stable and conducive living conditions for residents, effectively resolving issues and fostering a sense of unity within the house community

• Advocated for students' rights and grievances, ensuring a favorable educational and living environment within the institution
• Functioned as a liaison between students and management, representing their interests effectively

• Assumed the role of Monitoring and Performance Officer, diligently overseeing employee productivity and task allocation
• Ensured seamless task execution among team members, guaranteeing overall efficiency

• Spearheaded promotional campaigns and acted as a dedicated salesman, proficiently enrolling customers to the Vodacom network, while ensuring full compliance with Rica regulations