
I hereby submit my work C.V with trust and confidence that it will be to your required work requirements. I am currently employed as a Credit controller at Matrix Vehicle Tracking Solutions. I have been in the debt collection & credit control environment for over 15 years, i have acquired this experience in different entities and industries and i believe i can make a valuable/positive contribution given an opportunity.
•Downloading the Age analysis as per delegated dealership accounts.
• Sending out recon statements and invoices to clients.
• Oversee the collection of customer dealership accounts.
• Ensure timely payments while maintaining a high level of customer retention.
• Communicating with reps and sorting out pending queries.
• Prepare credit notes where applicable.
.Prepare: Small balance write up or offs, Credit balance write up or offs, Payment reversals, Bad debt write offs, Refunds.
• Resolve queries related to non-payment.
•Ensuring credit and collection policies and procedures are adhered to.
• Liaising with customers, Sales reps and as well as internal personnel to resolve any outstanding queries relating to none or delayed payment.
Credit control
Debt recovery
Call centre debt recovery
Credit vetting