Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

MUNZHELELE MBENGENI

Johannesburg,Gauteng

Summary

Focused Security Manager bringing 12 years of experience in the security landscape. Reliable and dedicated with a passion for reducing corporate liabilities. Skilled in managing, training, and developing security team members. My experience in the field includes Conducting security operations for a high-profile energy and chemical company, Managing a team of security officers with the British High Commission Embassy in Pretoria, managing a security contract at BMW Headquarters in Midrand Gauteng and Currently managing a Momentum Metropolitan Holdings contract in Sandton Johannesburg. Throughout my security experience, I have endeavored to perform security duties with professionalism and diligence. I am praised for my diplomatic approach to problems and sound customer service and communication skills. I am calm but assertive when dealing with trespassers and disturbances, and I am comfortable using force when absolutely necessary and appropriate. I am a Grade B registered with PSIRA and I am a computer literate under lot of computer programmes. Experience in multiple security access systems and CCTV program's. My twelve years' experience is also an experience from an officer to supervision and management. I have a code 10 (C1) driver's license with own reliable vehicle.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
8
8
Languages

Work History

Sasol Limited
Rosebank, Johannesburg, South Africa, Johannesburg, South Africa
  • Ensure that people, assets and interests of Sasol are protected through appropriate security measures - Ensure that all security systems function effectively to ensure the protection of people, assets and information - Control access to premises - Conduct risk assessment for events - Escort the GEC to their private meetings - Identify unsafe situations and work practices and report it to the relevant people - Working at permit office responsible with issuing of access cards and activate them using EBI program from Honeywell
  • Supervising a team of about 94 officers posted per shift
  • Responsible for implementing policies for parking and escorts
  • Execute and administrate all control room functions Monitoring of the radio network, alarm, CCTV and guard tracking systems
  • Record keeping of all security related incidents, emergencies and operational feedback Initiate, coordinate and manage security response to incidents and emergencies., Responsible for access control at the various access points- Ensure that all visitors are escorted to and from the building -
  • Nsure that all contractors are escorted when conducting their duties
  • Conducting the patrol of the premises fault finding and report it to the control room- Assisting at the control room where necessary- Making sure that all security equipment's are checked and reported to the head of security on a weekly basis.

Security Manager

G4S Secure Solutions
Momentum Metropolitan Holdings (MMH) Sandton ,Johannesburg, South Africa
09.2020 - Current

Organised accurate rostering and forward planning of all direct reporting officers, ensuring sufficient shift coverage.
Reported daily activity, incidents, audits, safety repairs and irregularities, including equipment and property damage, theft and the presence of unauthorised persons.
Trained new security officers on safety protocols and company standards.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
Assessed company security risks and developed actionable solutions to be presented to management.
Managed all daily activities and security procedures and protocols for the company.
Maintained team compliance with professionalism guidelines and security team standards.
Monitored and authorised employee and guest access to guard against theft.
Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
Demonstrated public safety dedication through thorough patrolling of community events.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Implemented new security protocols to prohibit trespassing and increase safety.
Completed investigations of security incidents and wrote reports for the permanent record.
Performed bi-weekly payroll, set schedules and dealt with rule infractions.
Recorded required data for incident reports and files in a timely manner.
Developed and implemented training methods to promote improved officer performance.
Held routine and surprise drills to keep help security team members practice response plans.
Oversaw a highly effective security team and managed scheduling and resource allocation.
Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
Supervised property entrances and exits and monitored employee safety.
Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
Attending SLA meetings with the client
Attending the CPF meetings on a weekly basis
Conducting security risk assesment for the client
Complying with the contract requirements and saving costs for the company
Resolve conflicts and schedule the disciplinary hearings
Manage the access cards systems and manage the access system
Managing the guard tracking machine Guardtek and Bloodhound.
Respnsible with hiring and training new security officers
Conduct supervisor training and security trainings

Security Manager

G4S Secure Solutions
BMW SA Head Office Midrand Johannesburg, South Africa
04.2019 - 08.2020

Reported daily activity, incidents, audits, safety repairs, and irregularities, including equipment and property damage, theft, and the presence of unauthorized persons.
Trained new security officers on safety protocols and company standards.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems, and incident management systems.
Assessed company security risks and developed actionable solutions to be presented to management.
Managed all daily activities and security procedures and protocols for the company.
Maintained team compliance with professionalism guidelines and security team standards.
Monitored and authorised employee and guest access to guard against theft.
Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
Demonstrated public safety dedication through thorough patrolling of community events.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Implemented new security protocols to prohibit trespassing and increase safety.
Completed investigations of security incidents and wrote reports for the permanent record.
Performed bi-weekly payroll, set schedules and dealt with rule infractions.
Recorded required data for incident reports and files in a timely manner.
Developed and implemented training methods to promote improved officer performance.
Held routine and surprise drills to keep help security team members practice response plans.
Oversaw a highly effective security team and managed scheduling and resource allocation.
Supervised property entrances and exits and monitored employee safety.
Chaired safety committees to devise strategic plans and share best practices.

Security Supervisor

British High Commission, FCO Pretoria
Pretoria, Gauteng
05.2017 - 06.2018
  • Escalations are achieved
  • Anage the contracts cash flow
  • DSO management
  • Ffective management staff within contract
  • Ffective Organisation
  • Taff turnover analysis, proper allocation of staff to positions and structure
  • Effective labour management including rosters and shift patterns
  • Anagement of overtime and annual leave
  • Evelopment
  • Uccession Planning and Employment Equity
  • Upervision staff motivation levels
  • Nsuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary
  • Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by
  • 4S’s code of conduct and disciplinary code
  • Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures
  • Effective management of operations
  • Lient retention and customer service levels
  • Nsuring that site meetings are held on an ongoing basis
  • Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements
  • Ensuring that all required formal customer meeting are scheduled, attended and minuted
  • Maintenance of client relationship and ensuring client retention
  • Ps Process management – adherence to quality standard
  • Nsuring that absenteeism is maintained within established norms
  • Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime
  • Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times
  • Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments
  • Effective labour management and rostering
  • Iaison with regards to invoicing, accuracy of such and securing payment
  • Hared Best Practice
  • Pecific examples of implementation of BP from other regions
  • Ffective management of business development function
  • Ew business development
  • Dentifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solution
  • Competitors evaluations
  • Emonstrate a thorough understanding of the competitor environment faced by the region
  • Implementation and integration of the HSSEC strategy and culture on site
  • Mbed health and safety awareness and responsible behavior with operational team, through consistent focus on health and safety compliance and discipline
  • Drive health and safety awareness down to guard force level through communication, enforcement of guidelines and principles, reporting and training
  • Ighlight heath and safety examples, both good and bad, to reinforce message and drive to achieve zero harm within our business
  • Monitor and reduce the number of health and safety incidents
  • Oversee investigations into incidents and related matters, both to address non-compliance and to reinforce awareness
  • Conduct health and safety awareness training and lessons learned with employees on site
  • Ealth and Safety
  • Articipate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Eport all safety incidents to the relevant people
  • Iscuss all safety incidents on all levels
  • Ollow-up on any activities assigned through safety meeting/committee/representative/management
  • Ttend safety education and refresher programmes
  • Omply with safety policies and procedures at workplace
  • Istribute safety information as and when required, :
  • Upervising and overseeing the activities of the guards- Training of new security officers- Guarding the High commission to detect signs of intrusions into the premises by using the security equipment such as CCTV cameras, Alarms and telecommunications to provide a safe and secure working environment and to prevent unauthorized access- Conduct regular security patrols/checks using the on guard system around internal perimeter of High Commission, ensuring that all suspicious items or incidents are reported and investigated as necessary- Report any incidents of surveillance of the High
  • Ommission or its employees to the post security manager
  • Answer telephone calls to take messages as well as monitoring official email account to have updated information about daily security activities at the High Commission- Actively participate in meetings, and briefings of interest for the role and post- Identify opportunities to improve existing skills or develop new ones- Participates in training that ensures the effectiveness in security related situations
  • Look for further learning and development opportunities- Provide input for the internal training plan and attend training and development activities required by the team to further develop the skills

Security Officer

Thorburn Security Solutions
Johannesburg, Gauteng
05.2012 - 04.2017

Security Officer

Stallion Security Services
Johannesburg, Gauteng
12.2009 - 05.2012

Education

Certificate in Number -

Stallion Security Training College
10.2009 - 11.2009

Certificate in Number - undefined

Capricorn FET College
01.2007 - 04.2007

Certificate in Number - undefined

Capricorn FET College
09.2006 - 12.2006

I am a highly - undefined

High School Diploma -

Khangale Secondary School
Venda, Limpopo, South Africa
01.2005 - 12.2005

Skills

Interrogation techniques

Safety and security

Weapons screening

Access systems and patrol

Security team management

Windows XP proficiency

Daily incident reporting

Relationship building and management

Behavioral intervention specialist

Skilled public speaker

Surveillance

Security officer development

Emergency Response

Safety and security regulations

Executive protection professional

Security resource allocation

Security personnel training

Additional Information

  • ADDITIONAL INFORMATION

Timeline

Security Manager

G4S Secure Solutions
09.2020 - Current

Security Manager

G4S Secure Solutions
04.2019 - 08.2020

Security Supervisor

British High Commission, FCO Pretoria
05.2017 - 06.2018

Security Officer

Thorburn Security Solutions
05.2012 - 04.2017

Security Officer

Stallion Security Services
12.2009 - 05.2012

Certificate in Number -

Stallion Security Training College
10.2009 - 11.2009

Certificate in Number - undefined

Capricorn FET College
01.2007 - 04.2007

Certificate in Number - undefined

Capricorn FET College
09.2006 - 12.2006

High School Diploma -

Khangale Secondary School
01.2005 - 12.2005

Sasol Limited

I am a highly - undefined

MUNZHELELE MBENGENI