MUNYARADZI MWAIMBODEI
Cape Town
Summary
Energetic team player with more than 9 years experience in 5 star establishments. Guest oriented and service oriented, reliable and dependable as part of the team, goal getter, ability to work under pressure, flexible ability to built and maintain long lasting relation with both guest and co workers. Ability to manage and work with high volume work load. Very good wine knowledge.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
10
10
years of professional experience
Work History
Housekeeper
The Vine Hotel
Cape Town
01.2019 - Current
- Ensuring that rooms and public areas are cleaned to the highest standards
- Working closely with other housekeeping and hotel departments
- Creating a clean and safe environment for all
- Regularly checking the status of all rooms
- Changing the linens and making the bed properly
- Using vacuum cleaners, floor polishers and carpet shampooers
- Managing guest requests in a timely and efficient manner
- Carrying out all other reasonable requests by management
Waitress
Netcafe
01.2018 - 01.2019
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris
- Food safety knowledge
- Wine knowledge
- Cash handling & POS
Waitress
Peppertree Cafe
Capetown
01.2017 - 01.2018
- Preparing tables by setting up linens, silverware, and china for 400 plus guest
- Greeting escorting guest to their tables
- Presenting the menus and provide detailed information
- Inform guest about the day's specials and menu recommendations
- Take accurate food and drinks orders
- Communicate order details to the Kitchen Staff though POS
- Up-selling additional products when appropriate
Waitress
Melissa's restaurant
Cape Town
01.2015 - 01.2017
- Delivering courteous and efficient services to guests, ensuring guests are completely satisfied for a 5 star service
- Applying thorough knowledge of all food and beverage items in the menu
- Interacting with guests while displaying products, utilizing food and beverage promotions, new menu items, and daily specials
- Processing guest orders in a timely manner, prechecks, pickups and serving all food and beverage orders accurately, promptly and courteously
Education
Caregiving
Alison
01.2020
Skills
- Meticulous cleaning skills
- Effective time management
- Excellent communicator
- Proficiency in MS Excel
- Physical strength
- Trunk strength
- Ability to stand for long periods
- Guest service
- Ergonomics and safety training
- Supply Inventory Management
- Residential Cleaning
- Customer Service
- Laundry Management
- Guest Relations
- Window Cleaning
- Safe cleaning with chemicals
- Dusting
- Restroom detailing
- Teamwork
- Cleaning methods
- Vacuuming and sweeping
- Sanitization techniques
- Hospitality background
- Focused and detail-oriented
- Exceptional time management
- Polishing surfaces
- Excellent oral and written communication
- Interior and exterior cleaning
- Mopping and buffing floors
Languages
English
References
- The Vine Hotel, Susnato, Susnato.mukherjee@gmail.com
- Netcafe, T Muradya, tariro.muradya@gmail.com
- Peppertree Cafe, Gideon, gmanyeruke@gmail.com
Hobbies and Interests
- Music
- Travelling
- Fashion
About
Energetic team player with more than 9 years experience in 5 star establishments. Guest oriented and service oriented, reliable and dependable as part of the team, goal getter, ability to work under pressure, flexible ability to build and maintain long lasting relations with both guests and co-workers. Ability to manage and work with high volume workload. Very good wine knowledge.
Role
Housekeeper
Timeline
Housekeeper
The Vine Hotel
01.2019 - Current
Waitress
Netcafe
01.2018 - 01.2019
Waitress
Peppertree Cafe
01.2017 - 01.2018
Waitress
Melissa's restaurant
01.2015 - 01.2017
Caregiving
Alison