Languages
Munesu Manyangarirwa
Assistant
Pretoria
Summary
An adaptable and personable professional with a keen eye for detail and a passion for providing exceptional service. Possesses excellent communication skills, a strong work ethic, and the ability to work effectively in diverse environments. Known for maintaining a calm demeanor under pressure and consistently exceeding expectations. Highly motivated and dedicated individual seeking a position as a Cabin Crew Member.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Freelance Transcriptionist
Whitehouse
Pretoria
11.2021 - Current
- Managed confidential information and maintained a high level of professionalism.
- Demonstrated exceptional organizational skills and attention to detail.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Returned printed and electronic form dictated reports for physician's review, signature, and corrections.
Waitress
John Dorys
Pretoria
03.2017 - 02.2019
- Provided excellent customer service in a fast-paced restaurant, resulting in a 10% increase in customer satisfaction scores.
- Managed a high volume of tables, serving an average of 40+ customers per shift while maintaining a 98% accuracy rate.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Received acknowledgement for exceptional performance and dedication.
Babysitter
Private Clients
Johannesburg
12.2013 - 01.2017
- Provided attentive and compassionate care for children, ensuring their safety and well-being.
- Engaged children in educational and recreational activities, resulting in improved academic performance and positive feedback from parents.
- Managed multiple schedules and maintained open communication with parents, resulting in a 100% client retention rate.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
Education
Bachelor of Arts - Industrial And Organizational Psychology
North West University
Vanderbiljpark, South Africa 02.2019 - 06.2022
Certification - Data Science
Explore AI Academy
Pretoria, South Africa 01.2022 - 10.2022
Skills
Exceptional, personalized customer service
Interests
Multiculturalism
Travel and exploration
Hobbies
Reading and learning
Adventure sports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Start by doing what's necessary; then do what's possible; and suddenly you are doing the impossible.
Francis of Assisi
Timeline
Certification - Data Science
Explore AI Academy
01.2022 - 10.2022
Freelance Transcriptionist
Whitehouse
11.2021 - Current
Bachelor of Arts - Industrial And Organizational Psychology
North West University
02.2019 - 06.2022
Waitress
John Dorys
03.2017 - 02.2019
Babysitter
Private Clients
12.2013 - 01.2017
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