Mulumba-Makolo Mulumba
Logistics Assistant
Johannesburg
Summary
Dynamic logistics professional with proven expertise at HP Store South Africa, enhancing supply chain efficiency and ensuring timely deliveries. Skilled in invoicing and shipping documentation, complemented by exceptional customer service and problem-solving abilities. Successfully reduced order fulfillment times through effective coordination and strong vendor relationships, driving operational excellence.
Overview
4
4
years of professional experience
Work History
Logistics Assistant
Hp Store South Africa
06.2022 - 08.2025
- Oversaw daily inventory counts to maintain data accuracy.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated, distributed and filed copies of all billing paperwork.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
- Reduced order fulfillment times with effective coordination of logistics processes and transportation schedules.
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
- Tracked orders and notified customers of status or potential delays.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Documented received materials into Erply system.
Yes Trusted Advisor
Hp Store Sandton
07.2021 - 06.2022
- Sales Representative in Tech
- Customer Service
- Data Transfer
- Customer Support
- Call Center
- Stock Count
Education
Advanced Diploma - Logistics Management
University Of Johannesburg
Johannesburg, South Africa 04.2001 -
Diploma - Logistics Management
University Of Johannesburg
Johannesburg, South Africa 04.2001 -
High School Diploma -
Barnato Park High School
Johannesburg, South Africa 04.2001 -
Skills
Invoicing and shipping documentation
Inventory control
Shipping procedures
Sales support
Customer service
Purchase orders
Shipment tracking
Verbal and written communication
Self motivation
Reliability
Shipping and receiving
Logistics software proficiency
Stock control
Problem-solving
Accomplishments
Best New Comer of the Second Quarter
Above and Beyond Winner
Timeline
Logistics Assistant
Hp Store South Africa
06.2022 - 08.2025
Yes Trusted Advisor
Hp Store Sandton
07.2021 - 06.2022
Advanced Diploma - Logistics Management
University Of Johannesburg
04.2001 -
Diploma - Logistics Management
University Of Johannesburg
04.2001 -
High School Diploma -
Barnato Park High School
04.2001 -