Mulisa Mabaya
Drager
sandton
3
Languages
3
years of professional experience
4
years of post-secondary education
Reliable individual with strong communication, problem-solving and time management skills. Brings a careful approach to new tasks, learns quickly and stays calm when work is demanding. Ready to support colleagues, follow instructions closely and contribute positively to workplace success.
Work History
Service Technician
2 Years 5 Months- Performed emergency repairs on critical equipment, minimising downtime for commercial clients.
- Maintenance and calibration of alcohol devices, portable and fixed gas detectors
- Installation and commissioning of fixed gas detectors.
- Installed electronic devices and systems after reading and interpreting technical diagrams and specifications.
- Read and interpreted electrical drawings, wiring diagrams, schematics, and technical manuals.
- Provided customer support and technical advice, enhancing client satisfaction and trust.
- Documented work activities to ensure clarity and accountability for all repairs conducted.
- Specialised in evidential devices and breathing apparatus, maintaining compliance with safety standards.
- Achieved an individual target for the year, contributing to overall team goals.
Service Technician Trainee
1 Year- Met service time and quality targets to enhance customer satisfaction.
- Interacted with customers to identify needs and provide tailored service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Identified issues, analysed information and provided solutions to problems.
- Handled customer concerns and escalated major issues to supervisor.
- Maintained clean, safe working environments to eliminate accident risks.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Analysing and interpreting schematics and technical specifications.
- Tracked service orders by updating key performance indicator list to ensure transparency.
Education
NQF Level 6 - Electrical Engineering (Electronics)
NQF Level 4 - Business Administration
Skills
Fault diagnosis
Ability to work under pressuree
Equipment maintenance
Schematic reading
Safety compliance
Technical support
Problem-solving
Time management
Ability to work under pressuree
Communication Skills
Ability to work under
pressure
Languages
English
B2
Upper Intermediate
Tshivenda
C1
Advanced
Sepedi
A1
Beginner
Interests
Gym
Timeline
Service Technician
Drager
05.2024 - CurrentRead More
Service Technician Trainee
Drager
05.2023 - 05.2024Read More
Vaal University of Technology
NQF Level 6 from Electrical Engineering (Electronics)
01.2019 - 12.2022Read More
Services Seta
NQF Level 4 from Business Administration
Read More