Mulimisi Ndou
Manager
Roodepoort,GP
Summary
Store Manager experienced in customer service management and team development. Enhanced public safety and reduced theft incidents through effective surveillance techniques. Managed critical situations in emergency response, ensuring safety and resolution while fostering collaboration and maintaining composure in high-pressure environments.
Overview
1
1
Language
11
11
years of professional experience
Work History
Store Manager
Jimmy Liquor Store
08.2018 - 02.2026
- Oversaw daily operations to ensure efficient store functioning, fostering a clean, safe environment for customers and employees.
- Coordinated inventory control, cash handling, and store opening and closing procedures to maintain operational integrity.
- Supported hiring, training, and mentoring of new staff to enhance team capabilities.
- Completed point of sale opening and closing procedures.
Response Officer
SOS PROTEC
01.2015 - 08.2018
- Conducted comprehensive site assessments to mitigate potential risks and identify areas for improvement.
- Acted as a liaison between law enforcement agencies and clients to coordinate effectively during emergencies or investigations.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Investigated and reported crimes, accidents, and damages to property, ensuring accurate documentation and timely response.
- Reduced incidents of theft and vandalism by maintaining a strong presence in high-risk locations.
- Worked effectively under pressure during high-stress situations, remaining calm and focused on resolving issues efficiently.
- Ensured compliance with all relevant regulations through diligent adherence to established policies and procedures.
Education
NQF L5 CRIME Resolving - Criminal Justice
CSD Collage
Johannesburg, South Africa 04.2001 -
High School Diploma -
Mphephu High School
Limpopo 04.2001 -
Skills
Customer service management
Store merchandising
Inventory management
Employee training
Team development
Store security management
Crime prevention
Incident reporting
Crisis response
Safety awareness
Customer access management
Timeline
Store Manager
Jimmy Liquor Store
08.2018 - 02.2026
Response Officer
SOS PROTEC
01.2015 - 08.2018
NQF L5 CRIME Resolving - Criminal Justice
CSD Collage
04.2001 -
High School Diploma -
Mphephu High School
04.2001 -