Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MUKONA MANAGA

Die Hoewes

Summary

I am a recent IT graduate with a background in IT in Business Systems. My work-integrated learning experience has sharpened my ability to collaborate effectively and apply various business analysis methods. While I initially focused on IT in Business Systems, I am currently acquiring my CompTIA and Cisco certifications and eager to build expertise in networking and IT infrastructure. I would refer to myself as adaptable and always ready to take on challenges. I am passionate about continuing learning and growth in the IT field, with a strong interest in gaining hands-on technical experience.

Overview

1
1
year of professional experience
3
3
Certifications

Work History

Technical Support Internship

Go Fourth Learning
06.2025 - Current
  • Provided hardware and software troubleshooting for student and staff devices, resolving performance issues, installation errors, and network connectivity problems.
  • Assisted in diagnosing and repairing PCs, laptops, and peripherals, applying CompTIA A+ principles in real-world scenarios.
  • Acted as class representative for the Tech Support stream, coordinating communication between students and instructors to address course-related concerns.

Business Analyst (Work Integrated Learning)

Ink Mart SA
08.2024 - 11.2024
  • Conducted business analysis, identified operational challenges, gathered business requirements, assessed IT infrastructure, and IT solutions.

Education

Bachelor of IT - Business Systems

IIE Rosebank College
01.2025

Fullstack Web Development - undefined

Udemy
01.2024

National Senior Certificate - Grade 12

Mbiwi Secondary School
01.2021

Skills

  • Front-end Development
  • Business Analysis
  • Technical Support
  • MS Office
  • Project management
  • Time Management
  • Adaptability
  • Communication
  • Teamwork
  • Stakeholder Engagement

Certification

CompTIA A+

References

Ms NC, Phosa, Manager Human Resource Administration, Available On Request, Available On Request, DTIC –Entity NRCS

Timeline

Technical Support Internship

Go Fourth Learning
06.2025 - Current

Business Analyst (Work Integrated Learning)

Ink Mart SA
08.2024 - 11.2024

Fullstack Web Development - undefined

Udemy

National Senior Certificate - Grade 12

Mbiwi Secondary School

Bachelor of IT - Business Systems

IIE Rosebank College
MUKONA MANAGA