Mukesh Ramnandan
Entrepeneur
Cape Town
Summary
With a proven track record at Transience General Trading, I excel in territory management and relationship building, driving sales growth by exceeding targets and fostering key client relationships. My expertise in sales training and competitor analysis has significantly contributed to team success and market share expansion.
Driven Area Sales Manager with 14+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Energetic and goal-driven professional with exceptional communication and interpersonal skills. Knowledge of sales strategies and market analysis techniques, coupled with proficiency in CRM software and data-driven decision-making. Committed to driving sales growth and expanding market reach through innovative approaches.
Overview
41
41
years of professional experience
52
52
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Area Sales Manager
Transience General Trading
10.2010 - Current
- Drove impressive sales results by managing a 15 man team that consistently exceeded monthly targets.
- Enhanced market share by 50% in leveraging prospecting, lead generation, and negotiation expertise.
- Enhanced customer loyalty by establishing strong ties with key clients, resulting in higher retention rates.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Launched 3 new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Increased sales revenue by 25% by developing and implementing strategic sales plans for the assigned territory.
- Built lasting relationships with clients through outstanding customer service interactions.
Technician, Salesman, Representative
MRA Car-Boutique
01.1998 - 03.2019
- Strengthened workplace safety by diligently adhering to established protocols and guidelines.
- Diagnosed equipment malfunctions and performed necessary troubleshooting procedures.
- Delivered exceptional support for technical issues, significantly boosting customer satisfaction levels.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Senior Educator
Western Cape Department Of Education
01.1990 - 03.2002
- In 2001, Utilized data-driven decision-making processes in curriculum planning, resulting in improved alignment with state standards and increased student mastery of core concepts.
- Enhanced classroom engagement with interactive group activities, fostering a collaborative learning environment.
- Mentored 8 new educators in effective teaching methodologies, contributing to the professional development of colleagues within the school community.
- Contributed to school-wide initiatives aimed at improving overall instructional quality, collaborating with colleagues across departments to share resources and expertise in over 5 district schools.
Ram's Taxi and Courier Service
Ramnandan Ram
01.1987 - 12.1988
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Facilitated timely deliveries and ensured professional client communication to boost customer satisfaction.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Verified package information to check for accuracy and completeness.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Developed strong relationships with clients, leading to increased loyalty and repeat business.
- Enhanced customer satisfaction by delivering packages promptly and accurately.
- Ensured compliance with transportation regulations, maintaining clean driving record.
Bee-Gee Clothing Store
Pep Stores
11.1983 - 12.1983
- Maintained strict adherence to company policies and procedures, demonstrating strong leadership skills within the team.
- Built a high-performing team through recruitment, training, and ongoing coaching of staff members.
- Drove inclusivity through diversity initiatives, leading to a richer talent pool from varied backgrounds.
- Established strong relationships with vendors for timely delivery of merchandise orders while negotiating favorable terms.
Education
Bachelor of Education - Educational Leadership And Management
UDW
Durban, South Africa 01.1993 - 12.1995
No Degree - Effective Speaking And Human Relatiions
Dale Carnegie
Cape Town, South Africa 02.1992 - 12.2025
University Diploma - Education
Higher Diploma in Education
Durban 02.1989 - 12.1989
Bachelor of Arts - Education
University of Durban Westville
Durban 02.1984 - 12.1998
Basic Bookkeeping - Accounting
Damelin
Durban 12.1986 - 12.1986
Skills
Sales team supervision
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Vat registered
- Member of closed corporation
- tax compliant
- german auto expertise
- dealerstocking
Certification
CSE - Certified Sales Executive
Additional Information
REFERRIES:
1. Adv. Michael Petersen
Contact number: 0214839522
2. Warrant Officer Clive Audrey Muller
Contact Number: 0795962277
3. Ms Ellie van Wyk
Contact Number: 0784640614
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementFlexible work hoursHealthcare benefitsPersonal development programs401k matchTeam Building / Company RetreatsTimeline
Area Sales Manager
Transience General Trading
10.2010 - Current
Technician, Salesman, Representative
MRA Car-Boutique
01.1998 - 03.2019
Bachelor of Education - Educational Leadership And Management
UDW
01.1993 - 12.1995
No Degree - Effective Speaking And Human Relatiions
Dale Carnegie
02.1992 - 12.2025
Senior Educator
Western Cape Department Of Education
01.1990 - 03.2002
University Diploma - Education
Higher Diploma in Education
02.1989 - 12.1989
Ram's Taxi and Courier Service
Ramnandan Ram
01.1987 - 12.1988
Basic Bookkeeping - Accounting
Damelin
12.1986 - 12.1986
Bachelor of Arts - Education
University of Durban Westville
02.1984 - 12.1998
Bee-Gee Clothing Store
Pep Stores
11.1983 - 12.1983
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