Muhammed Ra’ees Lorgat

Implementing application role concepts for SAP ABAPstack environments (e.g., SAP ERP, HR, BW).

• Implementing application role concepts for SAP non-ABAP environments (e.g., Ariba, SAC, S/4HANA Cloud, Workforce, Successfactors).
• Test preparation and defect handling for functional role tests and user acceptance tests with integrated role tests.
• Implementing business role concepts and localization/rollout of the business roles.
• Cutover preparation & execution with user to business/application role assignments, switch over, and hypercare support.
• Analyzing segregation of duties and sensitive access rules on user, business role, and application role level.
• Supporting resolution of SoD conflicts.

• Strong focus on customer satisfaction, loyalty, and follow up, established customer-centric culture of communication, collaboration, and accountability
• Managed and coordinated efficient and streamlined daily operations
• Capturing stock onto business computer system
• Co-ordinated goods receiving and dispatch of stock
• Managed excellent service delivery and online communication with clients
• Managed stock pricing, adjustments and stock takes
• Drive quality assurance and control
• Ensured adherence to SLA’s and SOP’s
• Implement continuous improvement initiatives to promote productivity and organisational growth
• Strong focus on client satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration, and accountability.

• Demonstrated professional management and strong interpersonal skills in all client and staff interactions; implemented all business-building expectations
• Managed and coordinated efficient and streamlined daily operations within the store
• Assisted clients instore, managed client enquiries professionally and timeously
• Co-ordinated stock checks and control
• Managed cashier duties, processing clients purchases, payments and daily cash-ups.