Shakeelah Losper
Academic Tutor
Cape Town
Summary
As someone skilled in relationship building and analytical thinking, I pay meticulous attention to detail and am deeply passionate about driving success. Achieving goals through innovative strategies and collaborative teamwork is at the core of what I do.
Overview
3
3
years of professional experience
Work History
Academic Tutor
Year Beyond
08.2024 - Current
- Empowered students to take ownership of their learning process, setting goals and tracking progress towards those objectives.
- Created special handouts, study guides, and enrichment materials to boost student knowledge.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Call Center Agent
Merchants CX
10.2023 - 03.2024
- Assisted many customers daily with a positive attitude and focus on satisfaction.
- Provided outstanding customer service using in-depth product knowledge, creating welcoming experiences.
- Followed company policies and scripts to meet call-time and quality standards consistently.
Waitress
Marriott Marquis City Centre Doha
03.2023 - 08.2023
- Stayed calm and composed with difficult customers and during busy shifts.
- Worked with kitchen staff to update customers on dish availability and wait times, and shared menu knowledge to help customers choose based on preferences.
- Ensured customer satisfaction with regular table check-ins for food and beverage needs.
Sales Agent
Media24
08.2022 - 02.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Fashion Consultant
Woolworths
06.2021 - 07.2022
- Analyzed trends to developed innovative concepts.
- Drove brand awareness by organizing display setups and assisting in merchandising.
- Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
- Merchandised store inventory in seasonal and brand displays.
Education
Nated Level 4 - Travel And Tourism
False Bay College
Cape Town 04.2001 - 2022.12
Skills
- Leadership
Communication
Relationship builder
Analytical
Attention to detail
Timeline
Academic Tutor
Year Beyond
08.2024 - Current
Call Center Agent
Merchants CX
10.2023 - 03.2024
Waitress
Marriott Marquis City Centre Doha
03.2023 - 08.2023
Sales Agent
Media24
08.2022 - 02.2023
Fashion Consultant
Woolworths
06.2021 - 07.2022
Nated Level 4 - Travel And Tourism
False Bay College
04.2001 - 2022.12
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