Microsoft Suite (O365)
Mthunzi Dwane
ICT Executive
Ruimsig
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 25-year record of building positive relationships with internal and external stakeholders.
I have broad experience in managing and optimizing technology infrastructure. Skilled in network security, systems integration, and software development. Strong emphasis on team collaboration and achieving results, adaptable to evolving needs. Reliable and results-driven, with focus on strategic planning and execution.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
4
4
Certificates
1
1
Language
Work History
IT Executive
Home of Living Brands
09.2024 - Current
- IT Strategic Management: Align IT solutions and deliverables with organizational strategic vision. Spearhead digital transformation projects, aligning IT strategy with organizational objectives and driving innovation.
- ERP Management: Lead the implementation, customization, and optimization of SageX3 to enhance business operations, including inventory management, financial processes, and reporting. Work closely with 4rd party vendors and technology partners on integrations, infrastructure and enterprise solutions
- IT Operations: Oversee all IT functions, including hardware, software, network infrastructure, and data security, ensuring high availability and performance across all systems. Manage lifecycle replacement of hardware, software and applications.
- Infrastructure Management: Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance. Analyze network security and current infrastructure, assessing areas in need of improvement.
- Team Leadership: Supervise and mentor IT staff, fostering professional growth and maintaining a high-performance team environment. Serve as a trusted advisor to executive leadership, providing insight on industry trends and best practices for informed decision-making in technology investments.
- Vendor Management: Collaborate with external IT service providers and vendors to ensure timely delivery and support of IT-related projects and services. Negotiate contracts with vendors and suppliers, securing favorable terms for hardware, acquisitions, and software licensing.
- Budget Oversight: Develop and manage the IT department budget, ensuring cost-effective solutions while aligning with business objectives. Evaluate IT capital budget to measure and monitor fixed asset proposals.
- Compliance and Security: Conducts regular audits of systems, networks, and security protocols to maintain compliance with industry regulations and implement robust cybersecurity measures to protect company data. Manage cybersecurity initiatives to safeguard organizational data and reduce the risk of security breaches
- Process Improvement: Identify and recommend innovative technologies and processes to improve operational efficiency and competitiveness within the retail industry. Lead a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.
- Oversee system upgrades: Facilitated smooth system (including ERP) migrations without disrupting operations or compromising data integrity during organizational changes or expansions.
- Retail Systems Support: Manage the integration and maintenance of point-of-sale (POS) systems, inventory management tools, and e-commerce platforms.
Director of Information Technology
Eastern Cape Provincial Treasury
08.2023 - 08.2024
- Lead the development and execution of the IT strategy in support of business optimization
- Championed digital transformation initiatives across the province at the Department of Health by promoting the adoption of new technologies that enhanced operational efficiency
- Provide strategic guidance to the HOD on eHealth-related projects and oversee operational arrangements for eHealth, ICT, and digital patient records management-related projects implementation
- Provide strategic direction and leadership to ensure the development and implementation of eHealth solutions within the Eastern Cape Department of Health
- Ensure that an appropriate digital ecosystem is implemented across the ECDoH Healthcare facilities
- Project Manage the implementation of the HMS² system and further enhancement of the system where so required
- Ensure data availability and its integrity for informed decision-making, including performing data cleansing of the existing data within the Case Management
- Enhance the IT system that is currently used by Health to eliminate duplicates and identify the missing information for each case or event
- Support the Department of Health in the litigation strategy by overseeing the automation/digitalization and management of patient records as well as court/case records
- Manage the development, review, and implementation of ICT Policies and processes where necessary
- Support the project stakeholders' communication and information-sharing needs with ICT tools
- Developed cross-functional relationships with other departments (Office of the Premier, Health and Treasury) to better understand their technology needs and deliver tailored solutions that supported business objectives.
- Prepare reports to facilitate governance and accountability as well as effective stakeholder management
Senior Business Analyst
Anglo American
10.2021 - 07.2023
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
IT Application Management Specialist
South32
01.2016 - 08.2021
- Develop IT application technology road maps
- Developed comprehensive documentation for IT application management procedures, promoting team knowledge sharing and consistency in operations.
- Monitored IT application performance
- Developed IT application architecture
- Defined & maintained IT Governance, Risk & Compliance for the application portfolio
- Managed license management for all core, business, and mining applications for the operation
- Evaluated emerging technologies relevant to the organization''s business objectives leading better decision-making regarding possible adoption.
- Managed benefit realization and tracking business value from Asset IT investments through transparent total cost of ownership (TCO)
- Spearheaded security initiatives to protect organization''s data and prevent unauthorized access to IT applications.
- Coordinated software testing efforts to ensure the seamless integration of new applications into existing systems.
- Managed vendor relationships to ensure quality of service and adherence to contractual obligations.
- Optimized resource allocation by analyzing usage patterns and making data-driven recommendations for improvements.
- Conducted periodic training sessions for staff members on various aspects of IT application management principles and techniques.
- Managed change control processes, ensuring proper documentation, approval, and communication of application updates or modifications.
- Planned and implemented upgrades to system hardware and software.
Education
Bachelor of Technology - Information Management
Tshwane University of Technology
Pretoria, South Africa 01.2017 - 07.2018
National Diploma - Information Technology
Border Technikon
East London, South Africa 01.1996 - 12.1998
GED -
MgcaweZulu High School
Bhisho, South Africa 01.1990 - 12.1994
Skills
APPLICATION PORTFOLIO MANAGEMENT
undefinedSoftware
Microsft Systems Center
Red Hat Linux
Hyper-V
VMWare
Microsoft SQL
Microsoft Exchange
Microsoft Active Directory
Certification
Certified Software Asset Management, IAITAM inc.
Timeline
Microsoft Certified Systems Engineer, Fontys University
12-2025
Certified Software Asset Management, IAITAM inc.
08-2025
Cisco Certified Network Associate, IT-IQ
06-2025
IT Executive
Home of Living Brands
09.2024 - Current
Director of Information Technology
Eastern Cape Provincial Treasury
08.2023 - 08.2024
Senior Business Analyst
Anglo American
10.2021 - 07.2023
Bachelor of Technology - Information Management
Tshwane University of Technology
01.2017 - 07.2018
IT Application Management Specialist
South32
01.2016 - 08.2021
National Diploma - Information Technology
Border Technikon
01.1996 - 12.1998
GED -
MgcaweZulu High School
01.1990 - 12.1994
Languages
English
Personal Information
- Date of Birth: 11/17/76
- Nationality: African Male
- Driving License: Code B
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