Modeling
Mthokozisi Anthony Mahlangu
BTh Graduate
Middelburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivational being excels in team building, culture-improving and performance-increasing initiatives. Demonstrating versatility in leadership approaches to acquire active participation in collaborative activities. Committed student with strengths in educational planning and childhood guidance. Collaborated with a teacher to improve student understanding of material and provide better teaching methods. Self-motivated individual with assertive and outcome-driven nature. Independent worker remains extremely calm in most pressure situations. Worked as a Cashier before and knows my way around with people, doing transaction, and making sure that customers get the best service from me as possible
Overview
1
1
year of professional experience
Work History
Cashier
Pick 'n Pay
Hendrina
01.2017 - 01.2018
- Identified and resolved discrepancies and errors in customer accounts.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Built relationships with customers to encourage repeat business.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Processed refunds and exchanges in accordance with company policy.
- Welcomed customers and helped determine their needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Grade 12 - undefined
Methula Secondary School
01.2018 - 05.2018
Bachelor Of Arts For Theology -
University of Pretoria
Pretoria, Gauteng 04.2023
Skills
Education Excellence
Discipline
Multitasking ability
Verbal and written communication
Training and mentoring
Public Speaking
Interpersonal strengths
Decision-Making
Attention to Detail
Critical Thinking
Teamwork and Collaboration
Relationship Building
Organizational Leadership
Strategic leadership
Personal Information
- Date of Birth: 07/15/1997
- Gender: Male
- Nationality: South African
References
Thulani Nkosi, Supervisor, Pick 'n Pay, 0711547797
Accomplishments
- Awarded "Best Mentor of the year" in 2022.
- Awarded "Best Mentor" of Stars Mentorship in 2022
- Crown as an Ambassador of Eastwood Village Student living 2021/2022
- Started an NPO with friends called Revision Group with the aim of bringing change to the community by helping kids with High Institution applications, getting bursaries, and bringing back the old culture of doing debates and speech competition to improve their vocabulary.
- Opened an Aftercare in 2023 which helps kids with homeworks, assignments, research and projects
Interests
Motivational Speaking
Pageants
Mentoring
Content Creation
Timeline
Grade 12 - undefined
Methula Secondary School
01.2018 - 05.2018
Cashier
Pick 'n Pay
01.2017 - 01.2018
Bachelor Of Arts For Theology -
University of Pretoria