Hi, I’m
MTHOKOZISI GOODMAN MBULI
Production Efficiency Controller
Gauteng,South Africa
Summary
Accomplished professional with expertise in production supervision and team leadership, adept at shift planning and workforce management. Proven track record in implementing food safety measures and ensuring compliance with HACCP guidelines, GMP, and health & safety standards. Skilled in quality assurance, quality control, and continuous improvement initiatives, enhancing efficiency and reducing waste. Proficient in root cause analysis, problem solving, staff training, and development. Experienced in production reporting systems, data capturing, record management, and developing comprehensive HACCP documentation for operational efficiency. Competent in Microsoft Word, Excel, PowerPoint, Outlook as well as email and internet applications.
Overview
4
Languages
5
Certification
11
years of professional experience
Work History
Daybreak FarmsDelmas, Mpumalanga
Production Efficiency
05.2020 - 03.2026
Job overview
- Drove production efficiency initiatives to improve operational performance.
- Assisted in implementing continuous improvement projects that reduced waste and increased productivity.
- Ensured compliance with quality, food safety, and safety standards.
- Developed and implemented process improvement initiatives, increasing production efficiency by 99%.
- Directed onboarding and training for 60+ team leaders each year, maintaining smooth company operations and production efficiency with skilled candidates.
- Increased production efficiency by preparing machinery and materials in good time
- Developed capacity plan that increased production efficiency 98% whilst minimising wast by 59%
- Liaised with production managers to plan and implement process improvements.
- Collaborated with picking and packing teams to increase production line efficiency.
- Gained knowledge of production and continuous improvement processes.
- Addressed employee challenges and resolved production malfunctions to restore operations.
- Documented and reported production flaws to quality assurance personnel.
- Monitored, evaluated and reported production performance daily, proactively actioning opportunities to improve process efficiency.
- Worked with team to refine procedures to optimise efficiency and adhere to industry standards.
- Maintained relevant production records to guide future planning.
- Resolved customer queries within target timeframes, improving service efficiency.
- Monitored entire production process to identify areas requiring improved control of resources.
- Prepared production requirement schedules to plan strategic use and flow of resources.
- Drove quality and efficiency through cross-functional team engagement and leadership.
- Monitored market activity and conditions as part of production planning.
- Evaluated production processes, offering guidance to improve efficiency and reduce safety concerns.
- Resolved process bottlenecks, increasing coding efficiency for improved user experiences.
Daybreak FarmsDelmas, Mpumalanga
Production Team Leader
04.2019 - 05.2020
Job overview
- Led production teams to consistently achieve daily production targets.
- Improved workflow efficiency through effective staff allocation and planning.
- Reduced operational losses through process monitoring and corrective action implementation.
- Maintained compliance with GMP, HACCP, and workplace safety requirements.
- Prepared production reports and monitored equipment performance.
- Trained and mentored more than 210 employees.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Fostered positive employee relationships through communication, training and coaching.
- Upskilled team members by planning and delivering training workshops.
- Recognised exceptional individual performance for improved motivation.
- Delegated tasks to make best use of individuals' skills.
- Led team of 200+personnels o achieve KPI targets and successfully complete assigned projects.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Coached team members through new or difficult workflows.
- Promoted professionalism among staff to develop productive relationships.
- Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
Daybreak FarmsDelmas, Mpumalanga
Quality Assurer
10.2016 - 03.2019
Job overview
- Conducted quality inspections on raw materials, in-process products, and finished goods.
- Implemented quality assurance procedures that strengthened compliance.
- Maintained audit-ready documentation and quality records.
- Reduced product defects through proactive corrective actions.
- Applied positive customer service approach to increase satisfaction levels.
- Developed appropriate resources to meet needs of diverse audiences.
- Successfully maintained clean driving licence and access to reliable transportation.
- Reviewed customer history to recommend appropriate products and services.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Stayed current on processes and procedures to offer relevant assistance.
- Handled chemicals and waste in line with COSHH regulations.
- Handled high volume calls to address customer inquiries and concerns.
- Consistently arrived at work on time and ready to start immediately.
- Oversaw daily operations to achieve high productivity levels.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prevented cross-contamination by sanitising utensils and surfaces.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Displayed energy and enthusiasm in fast-paced environment.
- Kept appropriate stock levels to match expected demand.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
Daybreak Farms
Quality Control Inspector
08.2014 - 03.2016
Job overview
- Conducted routine inspections of packaging materials and finished products.
- Monitored water quality and maintained accurate records.
- Escalated quality deviations to support corrective action processes.
- Scheduled inspection activities and arranged required instruments.
- Determined appropriate method of inspections to suit different situations.
- Communicated well with personnel at multiple levels across various teams
- Promoted good safety and environmental practices to minimise ris
- Communicated well with personnel at multiple levels across various teams.
- Promoted good safety and environmental practices to minimise risk.
- Maintained inspection documents and generated reports as necessary.
- Completed inspections of manufacturing processes and facilities to verify compliance with quality and safety standards.
- Inspected equipment, structures and infrastructures to detect and report defects and flaws.
- Prepared written reports detailing defects and recommending corrective actions.
- Set recommendations and best course of action for maintenance routines and procedures.
- Tested products manually following strict procedures and documenting results.
- Followed up on modified processes to avoid future defects.
- Recorded inspection outcomes by finishing detailed reports and performance records.
- Recorded findings of inspections using established practices.
- Oversaw sampling processes, locations and methods and issued feedback to clients.
- Paid strict attention to detail to detect discrepancies and non-compliance.
- Utilised advanced non-destructive testing (NDT) techniques to assess material integrity, identify defects and recommend appropriate corrective actions.
- Completed duties to deliver on targets with accuracy and efficiency.
- Developed appropriate resources to meet needs of diverse audiences.
Education
ACPDDelmas, Mpumalanga
NVQ Level 2 from Poultry Meat Inspector
01-2017
ACPDDelmas, Mpumalanga
Certificate of Higher Education from Poultry Meat Examiner
01-2015
University Overview
- Dissertation in [Area of expertise]
College SACape Town south Africa p
General Management
01-2017
Botleng Secondary SchoolDelmas, Mpumalanga
National Senior Certificate (Matric) from Business studies
01-2014
Skills
- Production Supervision & Team Leadership
- Shift Planning & Workforce Management
- Quality Assurance & Quality Control
- Implemented food safety measures and ensured compliance with HACCP guidelines
- GMP & Health & Safety Compliance
- Production Reporting & Analysis
- Continuous Improvement Initiatives
- Root Cause Analysis & Problem Solving
- Staff Training & Development
- Enhanced efficiency and decreased waste
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Streamlined workflow through effective use of Microsoft Outlook
- Production Reporting Systems
- Data Capturing and Record Management
- Quality Assurance Documentation
- Developed comprehensive HACCP documentation for operational efficiency
- Email and Internet Applications
Accomplishments
- More than 10 years of experience in poultry processing and manufacturing.
- Proven leadership experience in high-volume production environments.
- Strong record of maintaining HACCP, GMP, and food safety compliance.
- Contributed to productivity improvements and waste reduction initiatives.
- Recognized for leadership, employee development, and operational excellence.
Custom Section
- Successfully led and developed teams of over 210 employees.
- Consistently achieved production targets while maintaining quality standards.
- Improved operational efficiency through process improvement initiatives.
- Reduced waste and operational losses through effective problem-solving.
- Maintained strong compliance with food safety and health & safety regulations.
- Developed a culture of accountability, teamwork, and continuous improvement.
Affiliations
Currently not affiliated with a professional body.
References
Available upon request.
Languages
English
Proficient
C2
Isizulu
Master or proficient
C2
Affiliations
- Member, Professional [Type] Association
Certification
- Emergency Evacuation Course (2023)
- Certificate in Team Leadership (August 2020)
- Certificate of Competency in Safety for Supervisors (7 June 2019)
- Poultry Meat Inspector – ACPD (2016 – 2017)
- Poultry Meat Examiner – ACPD (2015)
- Education
- General Management – College SA (2016 – 2017
National Senior Certificate (Matric) – Botleng Secondary School (2014)
Hobbies and interests
Reading and learning new skills
References
- Mandisarisa Morris
- +27781837898
Timeline
Production Efficiency
Daybreak Farms
05.2020 - 03.2026
Production Team Leader
Daybreak Farms
04.2019 - 05.2020
Quality Assurer
Daybreak Farms
10.2016 - 03.2019
Quality Control Inspector
Daybreak Farms
08.2014 - 03.2016
ACPD
NVQ Level 2 from Poultry Meat Inspector
ACPD
Certificate of Higher Education from Poultry Meat Examiner
College SA
General Management
Botleng Secondary School
National Senior Certificate (Matric) from Business studies