Summary
Overview
Work History
Education
Skills
Clients
Accomplishments
References
Timeline
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MTHOKOZISI MBAKANE

Multimedia Content Creator
741 Argusfish Street, Kaalfontein

Summary

I am a results-driven individual with a deep understanding of marketing, audience engagement, and brand communication. Over the years, I’ve built a strong personal brand and developed content strategies that drive visibility, growth, and impact across platforms. My background also includes professional experience in the banking sector, where I honed my analytical, client service, and administrative skills. This blend of creative and corporate experience allows me to approach projects with both strategic insight and a strong execution mindset.

Overview

2
2
years of professional experience
17
17
years of post-secondary education

Work History

ABSA Personal Loan Assessor

First Federal Investments
10.2023 - 05.2024
  • Company Overview: ABSA Call Centre
  • Conducted thorough assessments of personal loan applications
  • Provided exceptional customer service
  • Managed multiple applications
  • Strengthened organizational and communication skills
  • ABSA Call Centre

QA Consultant & Product Educator

First Federal Investments (ABSA Call Centre)
09.2022 - 10.2023
  • Trained and supported agents to enhance their quality and customer service, while promoting ethical and efficient work practices.

Education

Grade 12 -

Ponelopele Oracle Secondary School
Gauteng
04.2001 - 01.2018

Skills

  • Video Production

  • Filming

  • Editing

  • Lighting

  • Sound Design

  • Motion Graphics

Clients

House Official Pty Ltd

Contact: 081 588 2050

               Siyabong Mzolo (Events Cordinator )


Mollorobotics Pty Ltd

Contact: 060 347 6050

              Shaun Mkhohliwe (Chief Executive Officer)

Accomplishments

  • Grew TikTok following to 100K+ organically
User Account: @veejayhdmore

References

Danielle Lephalala

ABSA - Acting Sales Manager

Contact: +27 62 421 5249


Shernay Luckay

ABSA - QA Manager

Contact: +27 63 476 9333

Timeline

ABSA Personal Loan Assessor

First Federal Investments
10.2023 - 05.2024

QA Consultant & Product Educator

First Federal Investments (ABSA Call Centre)
09.2022 - 10.2023

Grade 12 -

Ponelopele Oracle Secondary School
04.2001 - 01.2018
MTHOKOZISI MBAKANEMultimedia Content Creator