Summary
Overview
Work History
Education
Skills
Timeline
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Mthokozisi Hlabangana

Mthokozisi Hlabangana

Barista,barmen,waiter
Johannesburg

Summary

Proactive and customer-oriented, I excelled at Panarottis Eastgate by enhancing sales through personalized beverage creation and exceptional service. My expertise in beverage preparation and hospitality, coupled with a friendly demeanor, significantly improved customer satisfaction. Skilled in both foam art and efficient service management, I thrive in fast-paced environments, always prioritizing guest needs.

Overview

8
8
years of professional experience

Work History

Barista

Panarottis Eastgate
10.2023 - 10.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Waiter/Bartender

Green Valley Staffing Solutions
03.2017 - 10.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Pumula High
Bulawayo Zimbabwe

Skills

Opening and closing duties

Timeline

Barista

Panarottis Eastgate
10.2023 - 10.2024

Waiter/Bartender

Green Valley Staffing Solutions
03.2017 - 10.2023

Pumula High

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Mthokozisi Hlabangana Barista,barmen,waiter