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Mthobisi Myende
Refugee Law Judicial Officer
Cape Town,WC
Summary
Motivated student eager to leverage educational background in a professional setting. Demonstrates strong technical skills with various software applications. Proven ability to manage challenging tasks effectively while maintaining excellent time management.
Overview
5
5
years of professional experience
Work History
UN Youth Volunteer
UNV
Cape Town
11.2025 - Current
- Facilitated youth engagement activities in community development projects to enhance community involvement.
- Engaged youth to boost volunteer participation in programs, fostering a sense of community and collaboration.
- Organized workshops to raise awareness of social issues, empowering young participants to take action.
- Communicated with staff and other volunteers to coordinate services and address concerns.
- Developed professional relationships with youth, co-workers and fellow volunteers.
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
- Participated in training to understand program guidelines and ensure compliance.
- Distributed snacks to ensure participants remained energized and engaged.
Entrepreneur
WORDWE SA
Cape Town
06.2025 - Current
- Developed innovative marketing strategies that increased brand visibility.
- Managed daily operations to optimize workflow and support team productivity.
- Collaborated with diverse teams to launch new product lines successfully.
- Conducted market research to identify emerging trends and inform product development.
- Streamlined communication processes to improve team collaboration and efficiency.
- Established partnerships with local businesses to expand service offerings.
- Coordinated events and promotional activities to engage target audiences effectively.
Mentor
University of Cape Town
Cape Town
02.2025 - 01.2026
- Guided mentees in developing actionable personal and professional development plans.
- Facilitated workshops on effective communication and leadership skills.
- Provided constructive feedback and support during mentees' project presentations to enhance their skills.
- Developed resources to enhance mentoring techniques and approaches.
- Coordinated networking events to facilitate connections between mentees and industry professionals.
- Encouraged goal-setting and accountability among mentees during sessions.
- Fostered a supportive environment for open discussions and peer learning.
- Assessed individual needs to tailor mentorship programs effectively.
Sales Advisor
The Unlimited
Cape Town
02.2025 - 03.2025
- Guided customers in selecting products tailored to their needs.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Provided exceptional service to enhance customer satisfaction and loyalty.
- Collaborated with team members to achieve sales targets and objectives.
- Educated customers on product features and benefits effectively.
GCI and Memorabilia Subcom Member
University of Cape Town
Cape Town
03.2024 - 11.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Evaluated customer needs promptly during interactions to improve service delivery.
- Provided assistance with customer inquiries and requests to ensure satisfactory service.
- Collaborated with diverse coworkers to accomplish goals and resolve product and service issues.
- Proposed innovative ideas and solutions that improved team effectiveness and outcomes.
Careers Mentor and Tutor
EduReach360
03.2023 - 12.2023
- During my tenure at EduReach360, I served as both a careers mentor and a tutor, playing a pivotal role in the academic and personal development of students.
- As a careers mentor, I provided personalized guidance to students, helping them navigate their career paths and make informed decisions about their futures.
- I assisted students in setting realistic and achievable career goals, and developed action plans to help them reach these goals.
- Additionally, I organized and facilitated workshops on career-related topics such as resume writing, interview skills, and job search strategies.
- I also helped students build professional networks by connecting them with industry professionals and alumni.
- Adjusted support strategies based on students' progress towards their career goals.
- Furthermore, I supplied students with resources and materials to support their career development, including information on internships, job openings, and further education opportunities.
- In my role as a tutor, I offered one-on-one or small group tutoring sessions to help students understand and master various subjects.
- I developed personalized learning plans based on each student's needs and abilities, and assisted them with their homework, projects, and exam preparation.
- I also taught study skills, time management, and effective learning strategies to enhance students' academic performance.
- Additionally, I fostered a positive learning environment, encouraging students to stay motivated and engaged in their studies.
- Combined roles to significantly contribute to academic and career success of students, guiding them to overcome challenges and achieve full potential.
Sales Consultant
Mdalisu Financial Services
Durban
01.2023 - 11.2023
- I worked as a Sales Consultant at Mdalisu Financial Services, a dynamic and Afrocentric financial services company based in Durban, South Africa.
- Executed key responsibilities in my role as a Sales Consultant in the call center:
- 1. Client Engagement: I actively engaged with potential and existing clients over the phone, providing them with detailed information about our financial products and services. My goal was to understand their needs and offer tailored solutions that would help them achieve their financial goals.
- 2. Sales and Conversion: I worked diligently to convert leads into sales by effectively communicating the benefits of our products. This involved explaining the terms and conditions, answering any questions, and addressing concerns to ensure clients felt confident in their decisions.
- 3. Customer Support: I provided ongoing support to clients, assisting them with any issues or queries they had regarding their accounts or products. This included helping them navigate the application process, making payments, and understanding their financial statements.
- 4. Data Management: I maintained accurate records of client interactions and transactions in our CRM system. This ensured that all client information was up-to-date and easily accessible for future reference.
- 5. Team Collaboration: I collaborated with my colleagues in the call center and other departments to ensure a seamless client experience. This included sharing insights and feedback to improve our processes and services.
- Working at Mdalisu Financial Services allowed me to develop strong communication and sales skills, as well as a deep understanding of the financial services industry. I took pride in helping clients navigate their financial journeys and achieve their goals.
- A dynamic and Afrocentric financial services company based in Durban, South Africa. Mdalisu focuses on delivering exceptional service to clients through a rich alignment of core values. The company offers a range of financial products, including short-term loans, funeral insurance, and consulting services aimed at helping clients manage their personal financial wellbeing.
Sales Representative Team Leader
Switch Mobile
Pietermaritzburg
02.2021 - 10.2022
- Developed sales strategies to enhance customer engagement and satisfaction.
- Led regular meetings to set goals and review team performance, fostering accountability and alignment.
- Trained new team members on effective sales techniques and product knowledge to enhance overall team competency.
- Monitored daily sales activities and provided feedback to team members.
- Partnered with marketing to synchronize campaigns with sales initiatives, driving unified messaging and outreach.
- Analyzed market trends to identify new opportunities for growth.
Education
BBA - Bachelor of Laws
University of Cape Town
Cape Town04.2026
High School Diploma -
Smero Secondary School
Durban, South Africa11.2023
Some College (No Degree) - What Can Food Tell Us About Cities in Africa?
African Citiies Lab
University Of Cape TownSkills
- Youth advocacy
- Community outreach
- Youth engagement
- Crisis management
- Event coordination
- Student mentoring
- Volunteer recruitment
- Fundraising strategies
- Educational presentation
- Project management
- Program evaluation
- Project planning
- Marketing strategies
- Data analysis
- Sustainability initiatives
- Legal research
- Oracle
- Peoplesoft
- EMR / EHR
- Microsoft 365
- Excel
- Word
- Powerpoint
- Outlook
- Microsoft Windows
- Clerical support
- Organizational skills
- Time management
- Adaptability
- Attention to detail
- Analytical thinking
- Motivational techniques
- Team collaboration
- Interpersonal communication
- Effective communication
- Verbal communication
- Cultural awareness
- Diversity inclusion
- Diversity awareness
- Youth mentoring
- Student tutoring
- Activity planning
- Supply management
- Disability services
- Multitasking
- Civic engagement
- Conservation program assistance
- Grant writing
- Analytical thinking
- Motivational techniques
- Fundraising
- Multitasking
- Data analysis
Hobbies and Interests
- Soccer
- Problem Solving
- Singing
- Artificial Intelligence Research
References
Kurtis Paulsen, +27 71 573 8935
Languages
- English
- IsiXhosa
- Seswati
- Sesotho
- IsiZulu
- English
- IsiXhosa
- Seswati
- Sesotho
Timeline
UN Youth Volunteer
UNV
11.2025 - Current
Entrepreneur
WORDWE SA
06.2025 - Current
Mentor
University of Cape Town
02.2025 - 01.2026
Sales Advisor
The Unlimited
02.2025 - 03.2025
GCI and Memorabilia Subcom Member
University of Cape Town
03.2024 - 11.2024
Careers Mentor and Tutor
EduReach360
03.2023 - 12.2023
Sales Consultant
Mdalisu Financial Services
01.2023 - 11.2023
Sales Representative Team Leader
Switch Mobile
02.2021 - 10.2022
BBA - Bachelor of Laws
University of Cape Town
High School Diploma -
Smero Secondary School
Some College (No Degree) - What Can Food Tell Us About Cities in Africa?
African Citiies Lab