Hi, I’m
Mthobisi Ezra Thwala
Supervision/Armed Response
Emalahleni
Summary
Security professional with solid experience in monitoring and patrolling premises to ensure safety. Competent in handling security equipment, managing access controls and responding promptly to emergencies. Strong communication skills to liaise with staff and visitors maintaining excellent customer service. Confident and vigilant professional with strong background in customer service and conflict resolution. Skilled in observing surroundings and maintaining safety protocols and communicating effectively across various groups. Quick to adapt and implement new procedures in various environments. Focused on practical security solutions and maintaining a proactive approach to safeguarding assets and personnel, fostering secure and trustworthy atmosphere.
Overview
8
years of professional experience
11
Certifications
1
Language
Work History
Thorburn Security Solutions
Security Officer
05.2023 - Current
Job overview
- Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly.
- Handled lost and found property, ensuring items were securely stored and returned to their rightful owners.
- Oversaw the secure opening and closing of facilities, ensuring that all access points were properly secured.
Fidelity Group Security
Security Officer
05.2023 - 04.2023
Job overview
- Patrolled various premises to prevent and detect signs of intrusion ensuring the safety of personnel and property.
- Monitored and authorised entrance and departure of employees, visitors and other persons to guard against theft and maintain security.
- Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly.
- Handled lost and found property, ensuring items were securely stored and returned to their rightful owners.
Bidvest Protea Coin
CCTV Operator
01.2018 - 05.2022
Job overview
- Monitored multiple CCTV feeds to identify suspicious activities, ensuring prompt escalation to security personnel.
- Monitored screens and reported issues with facility to provide coverage for areas.
- Operated and monitored all surveillance security systems and cameras within control centre to prevent security issues.
Education
Kwezela Mining Wheel of AfricaThungela Colliery
Armoured driving
07.2023
Kwezela Mining Wheel of AfricaThungela Colliery
Defensive driving
05.2023
Anglo AmericanTabset Park
Operational Management Process
07.2019
Skills
Handle security issues in timely manner
Certification
Certification of Registration Security Officer - Thwala M E, ID Number: 8512296201086, PSIRA Reg Number: 1380788, Date of Registration: 2012-02-10, Grade A, Date of Issue: 2025-01-13, Valid Until: 2027-01-12, Certificate No.: 20105358
Interests
Being technically minded, enjoy reading science fiction which allows me to exercise parts of my thought process which in turn develops my problem solving skills
Accomplishments
- Developed and instituted employee training and retention initiative that reduced employee turnover by 15% within 6 months.
- Created and development of new training process that consistently exceed quality and production targets.
- Educated and implemented new policies for continued company compliance with ISO guidelines.
Timeline
Security Officer
Thorburn Security Solutions
05.2023 - Current
Security Officer
Fidelity Group Security
05.2023 - 04.2023
CCTV Operator
Bidvest Protea Coin
01.2018 - 05.2022
Kwezela Mining Wheel of Africa
Armoured driving
Kwezela Mining Wheel of Africa
Defensive driving
Anglo American
Operational Management Process