Summary
Overview
Work History
Education
Skills
Educationexperience
References
Timeline
Generic

Mthandeni Hadebe

Sales Representative(Account Manager)
Ladysmith,KwaZulu-Natal

Summary

  • I am a goal focused, results-driven, and enthusiastic Accounts Manager. I am eager to exercise my industry experience in sales, marketing, and account management to gain more technical skills in a challenging work environment while contributing to meeting deadlines and delivering quality work expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Naturally possess excellent interpersonal communication.
  • Leverage my expertise in relationship management, strategic planning, and financial analysis to drive business growth and exceed revenue targets.
  • Utilize my experience in sales and merchandising to identify opportunities for revenue growth, market expansion, and customer acquisition.
  • Apply my diverse skill set and knowledge base to drive marketing initiatives, enhance brand visibility, and achieve sustainable competitive advantage.
  • Make meaningful contributions to the organization's success when given an opportunity.

Overview

6
6
years of professional experience

Work History

Accounts Manager

Coca-Cola Beverages South Africa
05.2019 - 04.2024
  • Account Management: Building and maintaining strong relationships with key accounts, including retailers, distributors, and wholesale customers
  • Understanding the unique needs and requirements of each account and developing customized solutions to meet their business objectives
  • Sales Planning and Forecasting: Collaborating with the sales team to develop sales plans, targets, and forecasts for assigned accounts
  • Analyzing market trends, consumer behavior, and competitor activities to identify opportunities for growth and expansion
  • Order Management: Managing the order process for assigned accounts, including order placement, fulfillment, and delivery coordination
  • Ensuring accuracy and timeliness in order processing and addressing any issues or discrepancies that may arise
  • Pricing and Contract Negotiation: Negotiating pricing agreements, contracts, and terms of sale with customers to maximize profitability and revenue
  • Monitoring pricing trends, competitive pricing strategies, and market dynamics to inform pricing decisions and maintain competitiveness
  • Promotional Programs and Campaigns: Developing and executing promotional programs, marketing campaigns, and sales incentives to drive product awareness and increase sales volume
  • Collaborating with marketing teams to align promotional activities with brand objectives and customer preferences
  • Financial Management: Monitoring account profitability, sales performance, and revenue targets against budgeted expectations
  • Analyzing financial data, sales reports, and KPIs to track progress, identify variances, and implement corrective actions as needed
  • Relationship Management: Serving as the primary point of contact for assigned accounts and addressing any issues or concerns in a timely and professional manner
  • Proactively engaging with customers to anticipate their needs, resolve problems, and ensure satisfaction with products and services.

Pre-Seller Merchandiser

Coca-Cola Beverages South Africa
12.2017 - 04.2019
  • Route Planning: Planning and organizing daily routes to visit assigned retail outlets, convenience stores, supermarkets, and other sales locations
  • Optimizing route efficiency to maximize sales opportunities and minimize travel time and costs
  • Product Merchandising: Merchandising Coca-Cola products on shelves, displays, and refrigerators according to company standards and planograms
  • Rotating stock, facing products, and ensuring proper product placement to enhance visibility and drive sales
  • Inventory Management: Monitoring inventory levels of Coca-Cola products at each sales location and replenishing stock as needed to maintain optimal product availability
  • Conducting regular stock checks, inventory counts, and product audits to identify shortages, overstocking, or expired products
  • Sales and Promotion: Promoting Coca-Cola products through product demonstrations, tastings, and promotional activities to increase brand awareness and drive sales
  • Educating customers and consumers about product features, benefits, and promotions to encourage purchases and brand loyalty
  • Customer Relationship Management: Building and maintaining positive relationships with store managers, owners, and staff to secure prime shelf space, promotional opportunities, and product placements
  • Addressing customer inquiries, concerns, and complaints in a courteous and professional manner to ensure customer satisfaction and loyalty
  • Order Processing: Taking customer orders, processing sales transactions, and generating invoices using handheld devices or sales order forms
  • Ensuring accuracy in order processing, pricing, and invoicing to minimize errors and discrepancies.

Data Collector

Statistics South Africa
03.2015 - 05.2015
  • Data Collection: Conducting interviews, surveys, or observations to collect data from households, businesses, or other target populations
  • Following standardized protocols and procedures to ensure consistency and accuracy in data collection methods
  • Fieldwork Preparation: Planning and organizing fieldwork activities, including scheduling appointments, mapping out survey routes, and preparing data collection materials and equipment
  • Communicating with supervisors or team leaders to coordinate logistics, assignments, and priorities for fieldwork assignments
  • Survey Administration: Administering questionnaires, surveys, or data collection instruments to respondents in person, over the phone, or through electronic means
  • Explaining survey objectives, procedures, and confidentiality measures to participants and addressing any questions or concerns they may have
  • Data Recording and Documentation: Recording responses, observations, or other relevant information accurately and completely on data collection forms or electronic devices
  • Ensuring the integrity and confidentiality of data collected and maintaining proper documentation of fieldwork activities and survey results
  • Quality Assurance: Conducting quality checks and validations to ensure the accuracy, completeness, and consistency of data collected
  • Identifying and resolving discrepancies, errors, or inconsistencies in data through verification and validation processes.

Education

Matric -

Harvest High School
Ladysmith

Bachelor Of Arts Honours - Public Management And Governance

University of Johannesburg
Johannesburg
02.2016

Skills

Proficient in Microsoft Office applications

Educationexperience

  • BA Honours in Public Management and Governance, University of Johannesburg, 2015.
  • BA in Public Management and Governance, University of Johannesburg, 2014.
  • National Senior Certificate, Harvest High School, 2011.

References

Available upon request

Timeline

Accounts Manager

Coca-Cola Beverages South Africa
05.2019 - 04.2024

Pre-Seller Merchandiser

Coca-Cola Beverages South Africa
12.2017 - 04.2019

Data Collector

Statistics South Africa
03.2015 - 05.2015

Matric -

Harvest High School

Bachelor Of Arts Honours - Public Management And Governance

University of Johannesburg

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Mthandeni HadebeSales Representative(Account Manager)