Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mthandazo Mkiza

Marketing
Johannesburg
Mthandazo  Mkiza

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

16
years of professional experience
1
year of post-secondary education

Work History

Car King Motors
Johannesburg

Customer Service Representative
11.2007 - Current

Job overview

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Answered constant flow of customer calls with minimal wait times.

Education

Foundation College
Zimbabwe

Diploma from International Marketing
01.2005 - 12.2005

Skills

Report preparation

Sales expertise

Complaint resolution

Route dispatch

Timeline

Customer Service Representative

Car King Motors
11.2007 - Current

Foundation College

Diploma from International Marketing
01.2005 - 12.2005
Mthandazo Mkiza Marketing