Msizi Ngidi
Team Leader: Labour Inspector
Durban
Summary
Adept at enhancing team productivity and individual performance, my tenure at the Department of Employment & Labour as a Team Leader and Inspector showcases a blend of hard skills like work planning and soft skills such as team motivation. Achieved significant improvements in team efficiency and safety standards, underscoring my commitment to excellence and collaborative success.
Overview
15
15
years of professional experience
Work History
Team Leader: Labour Inspector
Department of Employment & Labour
04.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Inspector
Department of Employment & Labour
01.2013 - 03.2021
- Prepared reports detailing findings of inspections, investigations, and tests.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
Senior Administration Clerk
Department of Employment & Labour
01.2012 - 12.2012
- Implemented quality control measures for incoming documents, significantly reducing inaccuracies and enhancing data integrity.
- Provided exemplary customer service to internal and external clients, resolving issues promptly and professionally.
- Enhanced team productivity by delegating tasks according to individual strengths and skillsets.
- Evaluated vendor performance regularly ensuring top-quality services provided at competitive prices.
Client Service Officer
Department of Employment & Labour
09.2009 - 12.2011
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
- Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
- Supported [Type] projects with advanced skills in document management, customer relations and reporting.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
Education
Associate of Science - Human Resources Management
Durban University of Technology
Durban 04.2001 -
Human Resources Management
Durban University of Technology
Durban12-2008
High School Diploma -
Masijabule High School
04.2001 -
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Timeline
Team Leader: Labour Inspector
Department of Employment & Labour
04.2021 - Current
Inspector
Department of Employment & Labour
01.2013 - 03.2021
Senior Administration Clerk
Department of Employment & Labour
01.2012 - 12.2012
Client Service Officer
Department of Employment & Labour
09.2009 - 12.2011
Associate of Science - Human Resources Management
Durban University of Technology
04.2001 -
High School Diploma -
Masijabule High School
04.2001 -
Human Resources Management
Durban University of Technology
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