Mpumelelo Mnguni
Administrative Professional
Johannesburg
Summary
I am a hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through over seven years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking Spreadsheets. I have exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adapt at handling multiple projects and prioritizing tasks. I seek to be part of a reputable company that is well recognized within it field of practice affording me the opportunity to contribute towards its success while simultaneously growing academically and professionally.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Administrative Officer
Gauteng Department Of Education
01.2018 - Current
- Prepare reports to assist leaders with key decision making and strategic operational planning.
- Assist in achieving objectives through active participation in strategic planning sessions and goal setting initiatives.
- Remain solution-oriented in face of complex problems to assist management and overall office direction.
- Ensure compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Receive and sort incoming mail and packages to record, dispatch, or distribute to correct recipient, manage switchboard.
- Provide exceptional support to the executive team by managing schedules, coordinating calender, and organizing meetings.
- Contribute to successful projects by providing essential administrative support and resource management.
- Create and maintain databases.
- Plan and coordinate logistics and materials for board meetings, committee meetings, and staff events.
- Improve communication within the organization through regular updates on policies, procedures, and key events.
- Boost employee morale by addressing concerns promptly and fostering a positive work environment.
- Facilitate cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Streamline office processes by implementing efficient administrative systems and procedures.
- Streamline office operations by effectively monitoring and addressing client correspondence and data communications.
- Manage sensitive data securely by establishing strict access controls and implementing proper storage protocols to maintain confidentiality.
- Enhance overall office productivity through effective staff management and coordination of daily tasks.
- Document vetting
- Human Resources(Recruitment procedure,processes)
- Learner Admissions
Project Coordinator
Cheesekids Charity Foundation
07.2012 - 02.2014
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Maintained accurate documentation of all projects.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Maintained open communication by presenting regular updates on project status to volunteers.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Arranged travel and accommodation for team members and project partners.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Brand awareness campaigns.
- Edited and approved copy and photographs for brand style and tone on social media platforms.
- Organized media events,fundraisers and entertainment to generate volunteer interests.
- Sourcing communities and people in need of assistance in line with the goals and visions of the organization.
Personal Assistant to Councillor( Volunteer Work)
Ekurhuleni Municipality Amon Gulele Ward
03.2011 - 01.2012
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided multifaceted services to the ward Councillor by running errands, managing mail, scheduling appointments, and arranging transportation for outreach programs.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Residential records management.
- Supported the Councillor with day to day runnings of the office.
- Made copies, handled switchboard and performed clerical office functions to address queries and general concerns of community members and while escalating complaints to the Councillor.
Sales Consultant
Woolworths
04.2011 - 12.2011
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Provided sales and customer service assistance to walk-in traffic.
- Till Operator
- Customer care service.
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
Education
Project Management And Administration
Varsity College
Pretoria, South Africa 04.2001 -
Skills
Technology Savvy
Inter-office communication
Computer Proficiency(Microsoft suit)
Database Administration
Problem-solving abilities
Written Communication
Project Management
Attention to Detail
Deadline-oriented
Decision making
Organizational Skills
Office Administration
Adaptability
Critical thinking
Timeline
Administrative Officer
Gauteng Department Of Education
01.2018 - Current
Project Coordinator
Cheesekids Charity Foundation
07.2012 - 02.2014
Sales Consultant
Woolworths
04.2011 - 12.2011
Personal Assistant to Councillor( Volunteer Work)
Ekurhuleni Municipality Amon Gulele Ward
03.2011 - 01.2012
Project Management And Administration
Varsity College
04.2001 -